XP Pro freezes when playing any game

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Thread Starter
Jul 21, 2003
If I want to play any game it will occasionally freeze after slowing down,also watching films it does the same and even listening to music on any player it will slow down to a crawl but usually pick up if you wiggle the mouse about.I have enclosed "HiJack This" info if it is of any help.I have brought this problem up on many forums and have never had any luck so time to try the experts.All help is much appreciated.

Logfile of HijackThis v1.97.2
Scan saved at 13:31:01, on 09/10/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\CPUCooL\CooLSrv.exe
C:\Program Files\DriveCrypt\DcrServ.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\InoRT.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\InoTask.exe
C:\Program Files\Conversions Plus\FORMATM.EXE
C:\Program Files\OO Software\CleverCache\OOCCSVC.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\eMule\online.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\MSI\Live Update 3\LMonitor.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\[email protected]\[email protected]
C:\Program Files\Registry Defragmentation\RegDfrgSch.exe
C:\Program Files\SnapStream Media\Personal Video Station 3\WTLPVSApp.exe
C:\Program Files\MSI\PC Alert 4\PCAlert4.exe
C:\Program Files\AccuTime\accutime.exe
C:\Program Files\DigiGuide\client01.exe
C:\Program Files\eMule\emule.exe
C:\Program Files\ISS\BlackICE\blackice.exe
C:\Program Files\ISS\BlackICE\blackd.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: (no name) - {02DCA195-602B-4B1F-83FF-381B7E804BDB} - C:\WINDOWS\system32\HDBHO.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - (no file)
O3 - Toolbar: Copernic Agent - {F2E259E8-0FC8-438C-A6E0-342DD80FA53E} - C:\PROGRA~1\COPERN~1\COPERN~1.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: PopUpCop - {DB43E4E6-FF8A-4018-8C8E-F68587A44A73} - C:\PROGRA~1\POPUPCOP\PopUpCop.dll
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [MMTray2K] MMTray2k.exe
O4 - HKLM\..\Run: [MMTrayLSI] MMTrayLSI.exe
O4 - HKLM\..\Run: [OnSig] C:\Program Files\eMule\online.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [LiveMonitor] C:\Program Files\MSI\Live Update 3\LMonitor.exe
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe
O4 - HKLM\..\Run: [RemoteControl] C:\WINDOWS\System32\rmctrl.exe
O4 - HKLM\..\Run: [OWCWebCamDV] C:\WINDOWS\system\wcdvtray.exe
O4 - HKLM\..\Run: [OnlineSig] C:\unzipped\OnlineSig.13.bin\online.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
O4 - HKCU\..\Run: [SysW8] C:\PROGRA~1\CLEANS~1\csta.exe startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [seticlient] C:\Program Files\[email protected]\[email protected] -min
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [RegDfrgSch] C:\Program Files\Registry Defragmentation\RegDfrgSch.exe /tray
O4 - HKCU\..\Run: [SIAPRO6] "C:\Program Files\Steganos Internet Anonym Pro 6\sia.exe" /booting
O4 - Startup: Zoom.lnk = C:\Program Files\Dachshund Software\Zoom\Zoom.exe
O4 - Startup: Hare.lnk = C:\Program Files\Dachshund Software\Hare\Hare.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: AccuTime.lnk = C:\Program Files\AccuTime\accutime.exe
O4 - Startup: DigiGuide.lnk = C:\Program Files\DigiGuide\client.exe
O4 - Global Startup: BlackICE PC Protection.lnk = C:\Program Files\ISS\BlackICE\blackice.exe
O4 - Global Startup: Personal Video Station.lnk = C:\Program Files\SnapStream Media\Personal Video Station 3\WTLPVSApp.exe
O4 - Global Startup: PC Alert 4.lnk = C:\Program Files\MSI\PC Alert 4\PCAlert4.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: Download using Download &Express - file://C:\WINDOWS\System32\MetaProducts\Add_Url.htm
O8 - Extra context menu item: Open Image in New Window - res://C:\PROGRA~1\POPUPCOP\popupcop.dll/imagenew
O8 - Extra context menu item: Search Using Copernic Agent - C:\Program Files\Copernic Agent\Web\SearchExt.htm
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra 'Tools' menuitem: Launch Copernic Agent (HKLM)
O9 - Extra button: Short Message (HKLM)
O9 - Extra button: Copernic Agent (HKLM)
O9 - Extra button: Joyo (HKLM)
O9 - Extra button: PowerWord (HKLM)
O9 - Extra button: Real.com (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
O16 - DPF: {20AD521D-3A3E-11D4-BC32-0050040D952B} (SwIcdInstall Class) - file://C:\DOCUME~1\IAN\LOCALS~1\Temp\WZS143.tmp\swicdad.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {4DB79B88-84B2-11D3-81B4-525400E7AB54} (Axe Control) - file://C:\DOCUME~1\IAN\LOCALS~1\Temp\WZS143.tmp\axe.cab
O16 - DPF: {4E330863-6A11-11D0-BFD8-006097237877} (InstallFromTheWeb ActiveX Control) - http://tw.msi.com.tw/autobios/client/iftwclix.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {78A730D4-0DF3-4B65-8DD2-BFCD433CEE30} - http://www.surfsecret.com/inst/PEInstaller.exe
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37606.8987037037
O16 - DPF: {B91AEDBE-93DF-4017-8BB3-F1C300C0EC51} (InstallShield Setup Player 2K2) - http://install.edgeburst.com/installer/latest/OCI/setup.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E9041F85-3C18-4A7E-A29D-E24F84B79BF1} -
O16 - DPF: {EBEA8803-18F6-497E-A9E1-2803963A0D8B} (JibeWIControl Class) - http://install.edgeburst.com/activex/JibeWebAX.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E8E82996-1DE8-4A1F-AC5F-E50ECE28B289}: NameServer =

:( :confused: :(


Thread Starter
Jul 21, 2003
By the way system spec's are :-

O/s Windows XP Pro + SP1
AMD XP2200+ model B
768 SDRam
Gigabyte K7 Triton GA 7ZXE
MSI G4 Ti4400 - VTD
40 gb Fujitsu Master Drive + 40 gb Seagate Slave Drive
Aureon 5.1 Fun soundcard
Altec Lansing AP5 speakers
Microsoft Intelimouse Optical
Standard Running Temp 45 idle/52 under stress
Lite-on cd/rw LTR-16101B
Lite-on dvd LTD 165 H
ADSL 1024/128

Problem has been happening for over 6 months now.

:confused: (n) :confused:


Thread Starter
Jul 21, 2003
The following is a list of items I have replaced since the problem started :-

Added 256 sdram and checked original 512 sdram with memtest.
Graphics card

After all this I still get the same problem and I am at a total loss for ideas.:confused:
When playing games it will occasionally freeze and the cpu light will become solid instead of flashing,I then have to wait for a few minuites until it resumes as normal and I can play on.If watching a film it will slow down and eventually freeze?The only way out of this is to restart the program and carry on with the film until it freezes again,usually 10/15 mins.
When listening to music on any player it will slow right down after a few minuites and keep doing it every other minuite,this can be improved by moving the mouse about but alas as soon as you stop it slows down again.Any suggestions would be appreciated.
:( :( :(
Oct 10, 2003
Just a thought... Music, video and gaming could all be adversely affected by an old/corrupt DirectX install. What version are you running? Since you're running XP Pro SP1, it sounds like your DX version should be up-to-date. However, something may be amiss with your DX install.

First, I'd try testing the DX config with DXDiag, all affected modules. Next, I'd consider reinstalling the latest DX version available.

You may also want to run Windows Update (if you haven't done so lately). It may pick out some other things that might contribute to your slowdowns.


Thread Starter
Jul 21, 2003
thanks for quick reply TheDJK.I checked DXDiag and it gives ok on everything and windows update is checked once a week so that I keep abreast of the security patches and everything else.All drivers are latest for graphics/soundcard etc and MB Bios is latest.I will try re-installing DirectX and try running a game.Thanks for you assistance.:)
Oct 1, 2003
Another freezing problem that you might have is a bad hotfix. I had this same problem. I went through all of the hotfixes on my computer removing each one, and then multiple ones until I found an end to the freezing. I found that patch KB824146 is the cause. My computer has not frozen since I removed this patch.

To remove the patch just follow these steps:
Go to Start, Control Panel
Go to Add or Remove Programs
Scroll Down until you find the patch you wish to remove. Click on it and click on Remove.
It will prompt you to restart your computer.
I hope this will work for you!


Thread Starter
Jul 21, 2003
Thanks sammo I will certainly check this out.I have 29 hotfixes listed at the moment so it could be fun.I get a warning that over 30 of my programs MAY not work correctly if I remove KB824146 and wondered if you found anything not working after you removed it.Thanks again.:)
DirectX version is 9.0B and I have DXDiag file if it will be of any help to people as it is 68.7K I did not display here but can send to anyone who thinks it may be usefull as it has everything in it except my inside leg measurement.


Thread Starter
Jul 21, 2003
Well it's all ok now everything is sweet and back to normal.

First I overlaid XP and when it booted it did not find my Aureon soundcard and was running very smooth so I went into Bios and turned on the AC97 onboard sound instead of re-installing the Aureon.
It has since found the Aureon but I have left it using the AC97 in program manager audio/voice.It used to take 5mins to move a 450meg mpeg file from one folder to another but now does it in 10 secs.
The system did reboot itself a few times quoting "RPC" so I re-downloaded the KB824146 patch and it seems to have stopped the rebooting so fingers crossed.

Thanks to all who offered suggestions
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