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XP pro sp3 disc installation problem

Discussion in 'Windows XP' started by ingeborgdot, Oct 14, 2008.

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  1. ingeborgdot

    ingeborgdot Thread Starter

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    I have tried to install a new xp pro sp3 disc on a new computer but have been getting errors in the installation. I have tried 3 different times but it says that the disc is missing some components and when it is final it does not work properly. I talked to microsoft but they are of no help. I finally talked to a tech person that asked me if I had another disc and I have an older sp2 disc. He said to install that but when I put in the key for my new disc it does not work with my older disc. I finally put in my old key and it worked fine. THe installation went off without a hitch but I won't be able to use my old key when I activate it. When I install the sp3 download will I be able to change my key to the new disc key? Can someone help me here?:( I have never had this problem before.
     
  2. JeffM

    JeffM

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    I had a similar problem. I rang MS and told them that I had a faulty disc , and after verifying my ID and address, D.O.B etc they finally agreed to send me a new disc.It took 3 days but I DID get the new disc.
     
  3. flavallee

    flavallee Trusted Advisor

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    You really should download the full 316 MB-size SP3 upgrade from here and then burn it to a CD-R.

    Just for your information, once you install XP SP2 in a computer, make sure to restart first before installing the SP3 upgrade.

    ----------------------------------------------------------------
     
  4. ingeborgdot

    ingeborgdot Thread Starter

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    I have the one that the tech from MS sent me which is the exact same size. I am sure it is the same one.
    I have never burnt the os along with an update. How would I go about doing that?
     
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