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XP Pro upgrade error - please help.

Discussion in 'Windows XP' started by Dear Prudence, Oct 25, 2007.

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  1. Dear Prudence

    Dear Prudence Thread Starter

    Joined:
    Sep 26, 2007
    Messages:
    45
    :confused: Hi

    Yesterday I installed a new retail version of XP Pro SP2.

    I opted for an Upgrade over XP Home.

    I got past the enter Product Key - the system then restarted.

    When the PC re booted a long white/black bar | | | | | (on a black screen)
    was on the bottom of the screen. The bar increased to the end.

    Then the upgrade stopped with this error;

    i8042prt.sys is corrupt - SET UP FAILED.

    Googled the error which relates to 'keyboard'

    I have two kyeboards (both PS/2) a 4 year old, and a new
    Microsoft one - I tried them both.

    Does anyone know if the error comes from XP Pro or XP Home?

    I have no idea what to do now.

    Is it possible to repair/update this .sys file.

    Thanks you.

    Stephen

    P.S. I have posted this before but I think my Title put people off.
    i.e. I didn't get any help - help that threw some light on this problem.
     
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