XP Pro upgrade error - please help.

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Dear Prudence

Thread Starter
Joined
Sep 26, 2007
Messages
45
:confused: Hi

Yesterday I installed a new retail version of XP Pro SP2.

I opted for an Upgrade over XP Home.

I got past the enter Product Key - the system then restarted.

When the PC re booted a long white/black bar | | | | | (on a black screen)
was on the bottom of the screen. The bar increased to the end.

Then the upgrade stopped with this error;

i8042prt.sys is corrupt - SET UP FAILED.

Googled the error which relates to 'keyboard'

I have two kyeboards (both PS/2) a 4 year old, and a new
Microsoft one - I tried them both.

Does anyone know if the error comes from XP Pro or XP Home?

I have no idea what to do now.

Is it possible to repair/update this .sys file.

Thanks you.

Stephen

P.S. I have posted this before but I think my Title put people off.
i.e. I didn't get any help - help that threw some light on this problem.
 
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