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XP problem: connection has limited or no connectivity

Discussion in 'Windows XP' started by Z-Ender, Sep 6, 2004.

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  1. Z-Ender

    Z-Ender Thread Starter

    Joined:
    Jun 8, 2003
    Messages:
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    My problem is that my laptop(Toshiba satellite A15-S129) running windows xp home will only let me surf the web when my external hard drive (Acom data 120GB) is turned on. This wouldn't be a big deal if this was a desktop computer, but i need to be able to surf without the hard drive connected. I noticed the problem a short time after I installed SP2 but not
    sure if it is the cause, most likely the external hard drive was connected when I installed SP2. I've tried a restore point to before i had SP2 installed it didn't help. I tried just removing SP2 that also didn't work, then tried reinstalling it with no luck.

    This isn't the only problem whenever I try browsing some of my files in explorer it crashes or if I open Microsoft word it eventually crashes too.

    What info do you need to help me out?
     
  2. bhariyanto

    bhariyanto

    Joined:
    Sep 6, 2004
    Messages:
    9
    Hi,
    I am having the same problem, kind of...
    My Ethernet connection won't go through the local network. It has exclamation point that says" limited connectivity or no connection" . I checked in the network connection and it says connected to my local network/router, but I can't connect to the internet.
    I turned off the firewall (i'm using SP2) and uninstalled the network adapter and installing it for few times, still no luck.
    I uninstalled and re-installed TCP/IP still no luck.
    I was able to connect to the internet before I installed the SP2. But i read another post that going back to the restore point before SP2 didn't help.

    Any input will be greatly appreciated...thank's..
     
  3. damr

    damr

    Joined:
    Sep 6, 2004
    Messages:
    2
    Dear forum members:

    I'm new at the forum, here is what I did when that message popped up in my comp.
    After I downloaded and installed SP2:

    1) First I turned off the Windows firewall and then ran the setup program for my ADSL modem again, finally I restarted my computer.

    Hope this help
    damr :cool:
     
  4. Z-Ender

    Z-Ender Thread Starter

    Joined:
    Jun 8, 2003
    Messages:
    2
    My problem seems to be linked to my external hard drive. Besides I connect to the modem through a router. When the hard drive is off it says "connection has limited or no connectivity might not be able to access the internet or some network resources." I can print to a printer on the network but cannot access the internet. I tried the repair option and it says it could not finish repair because it cant renew my IP address. And for some reason I am able to renew my IP address when i turn on my external hard drive.
     
  5. bhariyanto

    bhariyanto

    Joined:
    Sep 6, 2004
    Messages:
    9
    Hi,
    I had similar problems with you. I'm not sure if you can solve it using this link (microsoft site) but i fixed 3 computer with similar problem. One comp had the ethernet icon with the message "limited or no connectivity, the others just won't connect to internet. I checked the LAN, and they were all connected, it just that it won't go pass the LAN network to connect to the internet. I played around with TCP/IP and re-installed them as well as the network card drivers. None worked.

    After i did the instruction on microsoft's wesite, all the machines worked fines.
    Hope this help..

    http://support.microsoft.com/default.aspx?scid=kb;en-us;817571#appliesto
     
  6. punku10

    punku10

    Joined:
    Aug 19, 2004
    Messages:
    97
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