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XP Problems

Discussion in 'All Other Software' started by chuchosolis21, Feb 4, 2013.

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  1. chuchosolis21

    chuchosolis21 Thread Starter

    Joined:
    Dec 14, 2012
    Messages:
    14
    Hi,
    I am having some troubles with my Windows XP media center edition laptop.
    First I had some malware issues but those have been properly fixed within this same site and everything is well but it turns out that some of the 'symptoms' were not malware related.
    The thing is that when I try to put my computer in standby mode it crashes (Blue screen message at the bottom) and reboots.
    Also the update KB2742597 will not install, it starts but fails every time. I have rebooted my laptop tried to install it when shutting down, when on but it never does.
    Today I turned it on and said my system recovered from a serious error but I had not seen any errors. the log is below as well and when I try to send it a website says that it was corrupted
    http://wer.microsoft.com/responses/...-10643375eebc&Bucket=0x8E_HSX_CNXT+a43b8#here

    I cannot say when the standby problem started because I don't use it so often so I am not sure if I installed anything that may have caused it (I have had NO new hardware for a while).

    Thank you and I look forward to hearing from you and I hope this can help to see what is happening,

    Blue Screen error:
    A problem has been detected and Windows has been shut down to prevent damage to your computer .....
    Technical Information:
    STOP 0X0000008E (0XC0000005, 0XF3F743B8, 0XF6A6409C, 0X00000000)
    HSX_CNXT.SYS ADDRESS F3F743B8 BASE F3ED0000, DATESTAMP 45366d81

    Beggining dump of physical memory.....
    _________________________________________________________________________________________________--

    Serious Error
    Error signature:
    BCCode : 1000008e BCP1 : C0000005 BCP2 : F40D53B8 BCP3 : F6BA509C
    BCP4 : 00000000 OSVer : 5_1_2600 SP : 3_0 Product : 256_1

    Report contents:
    C:\DOCUME~1\CHUCHO~1\LOCALS~1\Temp\WERea4a.dir00\Mini020313-01.dmp
    C:\DOCUME~1\CHUCHO~1\LOCALS~1\Temp\WERea4a.dir00\sysdata.xml

    -______________________________________________________________________________________________________

    TSG SysInfo:
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
    Processor: Intel(R) Core(TM)2 CPU T5600 @ 1.83GHz, x86 Family 6 Model 15 Stepping 6
    Processor Count: 2
    RAM: 1022 Mb
    Graphics Card: NVIDIA GeForce Go 7400, 256 Mb
    Hard Drives: C: Total - 152625 MB, Free - 68981 MB;
    Motherboard: Sony Corporation, VAIO
    Antivirus: Trend Micro Titanium Maximum Security 2012, Updated: Yes, On-Demand Scanner: Enabled
     
  2. Laz123

    Laz123 Banned

    Joined:
    Aug 31, 2012
    Messages:
    204
    Two obvious things to try:

    Run a sfc, if not fixed;
    Do a 'repair' install.
     
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