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XP Program Load and Restore Problems

Discussion in 'Windows XP' started by Grambro, Feb 8, 2007.

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  1. Grambro

    Grambro Thread Starter

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    WINDOWS XP HOME - ‘TINY’ PC PROBLEMS

    I am trying to sort out a problem with this system, purchased from TINY Computers just before they went bust. It is used almost exclusively by my blind granddaughter, primarily for Internet access, Email and Skype and is loaded with various aids for blind users eg JAWS. Although she is fairly computer literate, it is possible that she has pressed the wrong buttons, or a virus has been picked up to corrupt a Windows element (but McAfee is used.)

    SYMPTOMS
    Windows XP loads and presents the Desktop OK.
    But any attempt to run a program from the desktop results in the dialog box:

    “This file does not have a program associated with it for performing this action.
    Create an association in the Folder Options control panel.
    OK”

    Can open My Computer and explore the C drive. But any attempt to run a program results in the same dialog box.

    Can open Control Panel and documents within but not run programs.

    Can open My Documents and a WORD document within it.
    But cannot open WORD via ‘Start/All Programs’.

    Can open a stored PDF file.

    Can open Internet Explorer and Outlook Express via a ‘backdoor’ access.
    Cannot open Windows Live Messenger or MSN Explorer.
    Cannot run REGEDIT.
    Cannot get a DOS prompt.

    RESTORE ATTEMPT
    After other different problems, we have previously restored via the supplied Reload Disk, but any attempt to do this now results in the message:
    “This software is licensed to your computer manufacturer.
    Unable to determine BIOS lock, please contact your system manufacturer.”
    (Which of course we cannot do.)

    Attempts to access the Reload CD ROM via another computer to see what is on it produce a blank screen.

    Using a Windows 98 Start up disk I have run a full-surface SCANDISK with no errors.

    Questions:
    1. Is the ‘Program run’ problem related to the ‘Restore’ problem?
    2. What is missing or has been corrupted?
    3. Can the BIOS lock be overridden so that Reload can be run?
     
  2. bonk

    bonk Banned

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  3. Grambro

    Grambro Thread Starter

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    Thanks for the quick reply, I will try what you suggest asap and let you know.
     
  4. Grambro

    Grambro Thread Starter

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    Thanks Bonk - File Extensions EXE Fix worked fine and my granddaughter is very grateful.

    The second part of my question asked whether this was also likely to be the reason why the Reload disk would not run? I was reluctant to try it in case it started the restore started before I could stop it!

    Anyway main job done, thanks again.
     
  5. bonk

    bonk Banned

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    Not sure why the restore disk wouldn't work but hopefully you do not need it for awhile we hope.
     
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