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XP Recovery Admin Password Help Needed

Discussion in 'Windows XP' started by BratDawg, Aug 28, 2006.

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  1. BratDawg

    BratDawg Thread Starter

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    First Name:
    Carla
    I am trying to do a windows xp repair installation and it is asking for an administrator password. The person who owns the computer and who set it up said she never had a password.

    Is there a way around this?

    I can not get to a dos prompt. If I try to boot off the hard drive I get NTLDR missing. If I boot from the OS cd I get sent to the installation & setup routine.

    She has not backed up her data so I don't want to risk losing it. Suggestions?

    A tech replaced her motherboard recently, she was able to use it for a few days before it started powering down again. Dell sent a replacement fan and I replaced it. She had been getting the NTLDR message before bringing the machine to me, so it's not something I caused. It also isn't likely the other repair tech didn't connect something because it worked for her for a few days after he was in there. (It's a laptop so I'm not eager to rip it apart if I don't have to).

    Thanks for suggestions.
     
  2. ozrom1e

    ozrom1e

    Joined:
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    Messages:
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    Try this:

    You receive an "NTLDR is missing" error message when you start your computer
    http://www.computerhope.com/issues/ch000465.htm#b

    This should work and if not have the owner of the machine post her for the way to get the password. I have a little bit of difficulty giving that kind of iinfo to someone who does not own the computer.
     
  3. BratDawg

    BratDawg Thread Starter

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    Carla
    Thanks, it's after #5 - prompted for administrator password - that we hit a wall.

    For anyone else looking at this, I was reading in an XP book that XP Pro Upgrades FORCE a person to set up an administrator password. Home doesn't. I just called her and asked and she has xp pro on it. She is going to call the tech who upgraded her to pro and see if he wrote down the password somewhere.

    Without being able to get to a dos prompt I can't look at the files the book references.

    Don't see I mentioned I went into the bios to check and the options to password access at that level were not enabled. So this is definitely something in windows setup.
     
  4. ozrom1e

    ozrom1e

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  5. BratDawg

    BratDawg Thread Starter

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    First Name:
    Carla
    And this will work with xp pro? She couldn't get hold of the guy. :(
     
  6. ozrom1e

    ozrom1e

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    It works with Windows 2000 and Windows XP and as far as I know both Home and Pro.
     
  7. JohnWill

    JohnWill Retired Moderator

    Joined:
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    Messages:
    106,418
    I've used that utility on 2K, as well as XP-Home and XP-Pro, works just fine for any of them.
     
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