Hi I am totally confused so hope someone can help
My teenage niece got a refurbished IBM Thinkpad it worked well for several weeks until one day she got a pop up offering free security and she clicked on it, they then could'nt access anything at all on the computer so it was sent on to a friend who had a look at it and ran the installation cd and put it back to the begining. It then worked in his house fine, it also works in my house fine but when I took it back to my niece it will not even let us get to the login screen, we get the bsod that flashes so quickly we can't see what it says and it just goes into a continous loop of restarting and flashing the blue screen.
I'm so confused that I can access everything from my house and get on and use the internet fine and everthing but when I get to her house nothing. The day I took it back to her and it would'nt work, I returned it to my house out of curiosity and it came on no problem, went back to her house and nothing, returned to my house again, all was fine, back to her house and again nothing! needless to say I have it back in my house but I'm at a loss as to what I can do for her.
Before I returned it back to her I installed and updated all the same security I have on my computer and there was a windows update that needed to be done so I done that aswell(16-4-10)
I'm not sure what computer specs you need to know to help me so if you just let me know and I'll provide those details Thankyou in advance for any help.
IBM thinkpad
XP home
zone alarm free
Avg free
Spybot s&d
spyware blaster
adaware (now deleted as comp seemed really slow so 1 program at least had to go)
My teenage niece got a refurbished IBM Thinkpad it worked well for several weeks until one day she got a pop up offering free security and she clicked on it, they then could'nt access anything at all on the computer so it was sent on to a friend who had a look at it and ran the installation cd and put it back to the begining. It then worked in his house fine, it also works in my house fine but when I took it back to my niece it will not even let us get to the login screen, we get the bsod that flashes so quickly we can't see what it says and it just goes into a continous loop of restarting and flashing the blue screen.
I'm so confused that I can access everything from my house and get on and use the internet fine and everthing but when I get to her house nothing. The day I took it back to her and it would'nt work, I returned it to my house out of curiosity and it came on no problem, went back to her house and nothing, returned to my house again, all was fine, back to her house and again nothing! needless to say I have it back in my house but I'm at a loss as to what I can do for her.
Before I returned it back to her I installed and updated all the same security I have on my computer and there was a windows update that needed to be done so I done that aswell(16-4-10)
I'm not sure what computer specs you need to know to help me so if you just let me know and I'll provide those details Thankyou in advance for any help.
IBM thinkpad
XP home
zone alarm free
Avg free
Spybot s&d
spyware blaster
adaware (now deleted as comp seemed really slow so 1 program at least had to go)