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XP shutting down problems

Discussion in 'Windows XP' started by chechiarts, Apr 2, 2009.

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  1. chechiarts

    chechiarts Thread Starter

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    well i have windows xp home edition lots of times when i go and try to shutdown the pc it wont shutdown it just stay there and nothing happen i try to press the power button because as you may already know you can tell windows to shutdown by just pressing it but that also wont work just leaving me the option to shutdown the pc by pressing the power button for 5 seconds if anyone could help i will really be grateful
     
  2. Lance1

    Lance1

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    I sound like it's stalling at some app running in the background. A good application to find out what going on in the background is whatsrunning Download it and run it to see whats loaded on your system.
     
  3. Elvandil

    Elvandil

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  4. chechiarts

    chechiarts Thread Starter

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    ok i did the disk check thingy after that i got the hive cleanup service but the pc still wont shutdown
     
  5. Elvandil

    Elvandil

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    Can you show us the processes from Lance1's suggestion?
     
  6. chechiarts

    chechiarts Thread Starter

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    the program give me this file after i ask it for snapshot i put it inside the rar because it was too big for upload is a doc file it haves the running prosesess
     

    Attached Files:

  7. chechiarts

    chechiarts Thread Starter

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    did the file i out there work
     
  8. Lance1

    Lance1

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    I took a look at the file but didn't get far as it's over 1300 pages long. Have a look at the event viewer in the application section for any errors that are happening at shutdown. If there are any there, it'll point to the application responsible.
     
  9. chechiarts

    chechiarts Thread Starter

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    how do i go to the event viewver
     
  10. Lance1

    Lance1

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    you can find the event viewer in the control panel \ administrative tool
     
  11. casper0191

    casper0191

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    Well can you tell me what are the programs that were running to computer? Well go to the task manager then go at the tab that shows the process. Then a picture of it alright. I just want to know if how much program that being ran by the computer.
     
  12. star7

    star7

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  13. chechiarts

    chechiarts Thread Starter

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  14. chechiarts

    chechiarts Thread Starter

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    ok i am getting this error on the event thingy

    Event Type: Warning
    Event Source: USER32
    Event Category: None
    Event ID: 1073
    Date: 4/13/2009
    Time: 12:36:59 PM
    User: NT AUTHORITY\SYSTEM
    Computer: PC-501B41E8D081
    Description:
    The attempt to power off PC-501B41E8D081 failed

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 00 00 00 00 ....
     
  15. deandude1196

    deandude1196

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    Instead of holding down the power button for 5 sec hold it down for 20.
     
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