Xp Slow

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Danny92

Thread Starter
Joined
Dec 10, 2010
Messages
9
Hi, this computer is a Packard Bell, and it runs slow, opening the internet can sometimes take 5 minutes, opening my documents etc can take a while sometimes. I have put the Sytem Info in and a hijackthis scan. to see if you can help me, Thanks.


Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Celeron(R) CPU 2.93GHz, x86 Family 15 Model 4 Stepping 1
Processor Count: 1
RAM: 446 Mb
Graphics Card: SiS Mirage Graphics, 64 Mb
Hard Drives: C: Total - 76308 MB, Free - 57317 MB;
Motherboard: NEC COMPUTERS INTERNATIONAL, P5S800-VM, Rev 1.xx, MB-1234567890
Antivirus: TalkTalk Online Security - Premium Edition 7.03, Updated: Yes, On-Demand Scanner: Enabled





Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:34:16, on 10/01/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TalkTalk Online Security\Anti-Virus\fsgk32st.exe
C:\Program Files\TalkTalk Online Security\Common\FSMA32.EXE
C:\Program Files\TalkTalk Online Security\Anti-Virus\FSGK32.EXE
c:\APPS\HIDSERVICE\HIDSERVICE.exe
C:\Program Files\TalkTalk Online Security\Common\FSMB32.EXE
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TalkTalk Online Security\Common\FCH32.EXE
C:\Program Files\TalkTalk Online Security\Common\FAMEH32.EXE
C:\Program Files\TalkTalk Online Security\Anti-Virus\fsqh.exe
C:\Program Files\TalkTalk Online Security\FSPC\fspc.exe
C:\Program Files\TalkTalk Online Security\FSAUA\program\fsaua.exe
C:\Program Files\TalkTalk Online Security\Anti-Virus\fssm32.exe
C:\Program Files\TalkTalk Online Security\FWES\Program\fsdfwd.exe
C:\Program Files\TalkTalk Online Security\FSAUA\program\fsus.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\TalkTalk Online Security\Common\FSM32.EXE
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Silicon Integrated Systems\SiSRaidPackage\SRaid.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TalkTalk Online Security\FSGUI\fsguidll.exe
C:\WINDOWS\system32\sistray.exe
C:\Program Files\NETGEAR\WG111v2 Configuration Utility\RtlWake.exe
C:\Program Files\NETGEAR\WG111v2 Configuration Utility\RtWLan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TalkTalk Online Security\Anti-Virus\fsav32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\IObit\IObit SmartDefrag\IObit SmartDefrag.exe
C:\Documents and Settings\Helen\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Helen\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\TalkTalk Online Security\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\TalkTalk Online Security\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SiSRaid] C:\Program Files\Silicon Integrated Systems\SiSRaidPackage\SRaid.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Helen\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O4 - Global Startup: WG111v2 Smart Wizard Wireless Setting.lnk = ?
O8 - Extra context menu item: Free YouTube to Mp3 Converter - C:\Documents and Settings\Helen\Application Data\DVDVideoSoftIEHelpers\youtubetomp3.htm
O9 - Extra button: Parental... - {200DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\TalkTalk Online Security\FSPC\fspcmsie.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\TalkTalk Online Security\FSPC\fspcmsie.dll
O9 - Extra 'Tools' menuitem: Parental... - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\TalkTalk Online Security\FSPC\fspcmsie.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\uk.htm
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-GB/a-UNO1/GAME_UNO1.cab
O16 - DPF: {745395C8-D0E1-4227-8586-624CA9A10A8D} (AxisMediaControl Class) - http://152.1.131.130/activex/AMC.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://webcam.salisbury.edu/activex/AxisCamControl.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIntro.cab56649.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab57213.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F8C5C0F1-D884-43EB-A5A0-9E1C4A102FA8} (GoPetsWeb Control) - https://secure.gopetslive.com/dev/GoPetsWeb.cab
O16 - DPF: {FA478DB9-803F-4154-9DDB-765EA9E35333} (Sony SNC-P1 Control) - http://152.3.125.165/program/SonySncP1View.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: F-Secure BlackLight Sensor - F-Secure Corporation - C:\WINDOWS\TEMP\F-Secure\Anti-Virus\fsblsrv.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\TalkTalk Online Security\Anti-Virus\fsgk32st.exe
O23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - C:\Program Files\TalkTalk Online Security\FSAUA\program\fsaua.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\TalkTalk Online Security\FWES\Program\fsdfwd.exe
O23 - Service: FSMA - F-Secure Corporation - C:\Program Files\TalkTalk Online Security\Common\FSMA32.EXE
O23 - Service: Generic Service for HID Keyboard Input Collections (GenericHidService) - Unknown owner - c:\APPS\HIDSERVICE\HIDSERVICE.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe

--
End of file - 9784 bytes
 

Phantom010

Retired Trusted Advisor
Joined
Mar 9, 2009
Messages
34,796
Try disabling everything from that TalkTalk Online Security (F-Secure) as a test.
 

Macboatmaster

Trusted Advisor
Spam Fighter
Joined
Jan 14, 2010
Messages
24,354
Do not be offended, but this computer will never be FAST. You have 512Mb ram of which 64Mb is taken by your graphics. The actual physical memory available to run programs etc, after Windows has used say 256Mb or so, will be very small.
If you consider it worthwhile I would recommend an increase in ram.

That said you are running TalKTalk protection, but you are also runnning Windows Defender.
This will slow your system down tremendously, disable Windows Defender.
DO NOT attempt to uninstall it.

Then run this program StartUp lite it will disable the unnecessary start up entries of which amongst those you have only a couple are required.
http://www.malwarebytes.org/startuplite.php
 

Danny92

Thread Starter
Joined
Dec 10, 2010
Messages
9
I'm not offended don't worry ha, i know it will never be fast but just maybe a bit of speed increase as it is 5/6 years old. I will try what you suggested and let you know.
 

Phantom010

Retired Trusted Advisor
Joined
Mar 9, 2009
Messages
34,796
Try running StartUpLite and you'll find very few Startup items, other than F-Secure, if any, needing to autoload with Windows.

When running StartUpLite, select the Disable option for each of the Startup entries displayed.
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,479
The ASUS P5S800-VM Rev 1.xx motherboard in that computer supports a maximum of 2048 MB(2 GB) of RAM.

It uses 184-pin, Unbuffered, Non-ECC DDR PC2100 or DDR PC2700 or DDR PC3200 modules.

Considering it currently has only 512 MB and has 64 MB of it dedicated to the integrated graphics controller, Windows XP and the other programs are utilizing only 448 MB.

You seriously need to increase the amount to at least 1024 MB(1 GB), and preferably to 2048 MB(2 GB).

Phantom010 and Macboatmaster and myself can assist you with getting as much speed and performance out of it as we can, but it's still going to run slow until you add more RAM.

---------------------------------------------------------------
 

Danny92

Thread Starter
Joined
Dec 10, 2010
Messages
9
Since disabling Windows Defender and running StartUpLite i can definitely see an increase in performance.
 
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