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XP SP2: explorer.exe randomly crashes and always crashes when in folders

Discussion in 'Windows XP' started by GamingDaze, Feb 21, 2009.

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  1. GamingDaze

    GamingDaze Thread Starter

    Joined:
    Feb 21, 2009
    Messages:
    1
    Im confused, but I will describe this best I can:

    explorer.exe crashes when viewing folders or anything built on explorer.exe (I guess) at exactly 11 seconds in on them. It also randomly crashes every couple hours. Im extremely confused by all this and wondering if anyone knows what is going on.

    Thanks to anyone who helps or attempts to do so.
     
  2. HEdwards2008

    HEdwards2008

    Joined:
    Feb 20, 2009
    Messages:
    43
    Have you done any recent updates or installed any new software to the computer?

    Also, I would suggest downloading HiJackThis! and then including the log file in a post so that it can be looked at by one of the qualified agents here in order to help you out. Also you might try downloading and installing MalwareBytes' Anti-Malware and running it. I have found that program to be quite helpful in identifying potential OS issues.

    If you are getting explorer.exe crashes as often as you say, then there may be more serious damage to your operating system that will potentially result in a clean reinstall.
     
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