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XP starting and installation problem

Discussion in 'Windows XP' started by ahmediyadh, Jan 26, 2006.

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  1. ahmediyadh

    ahmediyadh Thread Starter

    Joined:
    Jul 21, 2005
    Messages:
    21
    I could not start windows XP and the following message was there:

    "Windows could not start because of an error in the software.
    Please report this problem as:
    load needed DLLs for kernel."

    Then I tried re-installing windows XP with bootable CD and the following message appeared:

    "File \I386\system32\KDCOM.DLL could not be loaded.
    The error code is 4."

    So I formatted the hard disk and tried to re-install Windows Xp. But the same problem happened giving the error message above.

    Now I cannot do anything with my PC.

    Please help me to solve the problem. :confused: :confused: :confused:
     
  2. ramwire

    ramwire

    Joined:
    Jan 17, 2006
    Messages:
    14

    Hi there,

    Since this problem is still there even after a format you either have a defective XP CD or worst yet your harddisk is going bad.

    The easiest thing to try first is to get another XP installation CD from someone and try that. if the same problem exists, try if you can to get a different HD and test (don't buy a new one yet).

    BTW, when you formatted did you choose the Quick format option? if yes do it again without it .. this way if there are any bad sectors on the HD they will be detected.


    good luck and let us know what happens.

    Ciao for now.
     
  3. ahmediyadh

    ahmediyadh Thread Starter

    Joined:
    Jul 21, 2005
    Messages:
    21
    I have solved the problem using another windows XP CD.

    Thanks a lot.
     
  4. ramwire

    ramwire

    Joined:
    Jan 17, 2006
    Messages:
    14
    You're most welcome :)
     
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