XP System Restore Problem

[Bobbert]

I get and error when I try to use system restore.

When I run system restore from the help screen, I get "System Restore Application error signature AppName:rstrui.exe AppVer: 5.1.2600.1106 ModName: srrstr.dll ModVer: 5.1.2600.1142 Offset 000095fa".

When I run Control Panel\System\System restore tab, it abends real quick and says: An exception occurred while trying to run "shell32.dll,Control_RunDLL "C:\windows\System32\sysdm.cpl",System"

Computer is a 2 yr old Dell 4500, 512 meg ram, 250 gig harddrive partitioned into c: 25 gig ntsf, and d: e: and f: 45 gig ntsf each. Operating system is XP professional, SP1 but NOT SP2. All regular automatic updates except SP2. 14 gig avail on C (system) drive.

One note: not original harddrive. Out of space 80 gig was replaced with WD 250 gig, using software that came with it to transfer old drive contents (I think the software from WD is called Lifeguard). Old 80 gig drive was then removed. Never had any known problem with the transfer, which was 6 months ago. System is very fast and does not lag.

Already tried chkdsk C: /F/V/R/X

I HAD used partition magic 7.0 on original 80 gig harddrive.

Any ideas?

 

[dai]

try running
sfc /scannow

 

[Bobbert]

Thank you for your suggestion Dai. I did so this morning, and while it must have found something to repair (as it asked for the xp installation disk halfway thru), the end result after finishing and rebooting is the same.

Bob

 

[dai]

see if there is anything in here
http://www.microsoft.com/windows200...estore_faq.mspx#XSLTfaqSection122124121120120
found this post
got this fix from microsoft.public.windowsxp.help_and_support

1. In My Computer, click the Tools menu -> Folder Options.
2. On the View tab, make sure to check the option "Hide extensions for
known file types".
3. Click OK.
4. Click the Start menu -> Run. Type "%windir%\inf" (Without quotation
marks) in the Open field. Click OK.
5. Locate and select the file "sr.inf". Right-click it and then click
Install.

worked great system restore is back on if anybody else has the same problem try it
thats for the help

 

[Bobbert]

Thank you, thank you Dai!

That fixed it, in a roundabout way. I followed your instructions, but eventually it asked me for a sr.sys from the SP1 for xp professional. I have the sp1a download (it is one large single file, and is the version downloaded from MS that I can write to a cd and carry around from computer to computer). When I pointed it to that file, it was not happy, so I ended %windir% \inf, and thought if I clicked on the sp1a update, it would unpack/unzip/uncab/etc all its files, and I could find sr.sys. Instead, it reapplied sr1a. I rebooted the computer afterward and tested Restore. It was still broken. So I again did the %windir% \inf, chose the sr.inf, and again it said it wanted the sr.sys from sp1 for xp prof. I did a windows search, and found sr.sys in the \i386 sudirectory. I pointed the %windir% \inf to that file, it came back and told me that that file was older than the one it currently has, do I still want to? I said NO, yet afterward it clearly unzipped/unpacked/uncabbed some files. When it was done, I rebooted and lo and behold, now system restore works!

Thank you Dai for the time you spent reserching this!

Bob

 

[dai]

glad you got it fixed