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XP trouble...

Discussion in 'Windows XP' started by caputo7, Oct 1, 2003.

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  1. caputo7

    caputo7 Thread Starter

    Joined:
    Oct 1, 2003
    Messages:
    2
    Hi.
    My system is having a few serious issues at the moment, most notably the inability to recognize the soundcard and inability to connect to the internet...also, it seems like the XP "appearance" of the taskbar and windows has changed (it has reverted to classic windows style, but is unalterable).

    Here's a recent log:

    Logfile of HijackThis v1.97.2
    Scan saved at 12:59:23 AM, on 01/10/2003
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Microsoft Hardware\Mouse\point32.exe
    C:\Program Files\DELL\AccessDirect\dadapp.exe
    C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\DELL\AccessDirect\DadTray.exe
    C:\PROGRA~1\NORTON~1\navapw32.exe
    C:\WINDOWS\SYSTEM32\AStart.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Documents and Settings\Me\Desktop\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoomail.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
    O2 - BHO: (no name) - {00000762-3965-4A1A-98CE-3D4BF457D4C8 - (no file)
    O2 - BHO: (no name) - {0352960F-47BE-11D5-AB93-00D0B760B4EB} - (no file)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE - (no file)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0 - (no file)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2K0.dll
    O2 - BHO: (no name) - {7457FC2D-D0FB-46A0-B12D-A059534 - (no file)
    O2 - BHO: (no name) - {7457FC2D-D0FB-46A0-B12D-A059534C - (no file)
    O2 - BHO: (no name) - {7457FC2D-D0FB-46A0-B12D-A059534CD - (no file)
    O2 - BHO: (no name) - {7457FC2D-D0FB-46A0-B12D-A059534CDB - (no file)
    O2 - BHO: (no name) - {7457FC2D-D0FB-46A0-B12D-A059534CDB3 - (no file)
    O2 - BHO: (no name) - {7457FC2D-D0FB-46A0-B12D-A059534CDB3E} - C:\WINDOWS\System32\gpkcxsp.dll
    O2 - BHO: Clear Search - {947E6D5A-4B9F-4CF4-91B3-562CA8D03313} - C:\Program Files\ClearSearch\IE_ClrSch.DLL (file missing)
    O2 - BHO: (no name) - {A85C4A1B-BD36-44E5-A70F-8EC347 - (no file)
    O2 - BHO: (no name) - {A85C4A1B-BD36-44E5-A70F-8EC347D - (no file)
    O2 - BHO: (no name) - {A85C4A1B-BD36-44E5-A70F-8EC347D9 - (no file)
    O2 - BHO: (no name) - {A85C4A1B-BD36-44E5-A70F-8EC347D9B - (no file)
    O2 - BHO: (no name) - {A85C4A1B-BD36-44E5-A70F-8EC347D9B2 - (no file)
    O2 - BHO: (no name) - {A85C4A1B-BD36-44E5-A70F-8EC347D9B24 - (no file)
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6 - (no file)
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B - (no file)
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B0 - (no file)
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B08 - (no file)
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084 - (no file)
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B0848 - (no file)
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B08487 - (no file)
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: (no name) - {FDB96B5C-06DC-4512-9F85-5435348E11E8} - (no file)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [VOBRegCheck] C:\WINDOWS\System32\VOBREGCheck.exe -CheckReg
    O4 - HKLM\..\Run: [TCASUTIEXE] TCAUDIAG -off
    O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [POINTER] point32.exe
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [IEDriver] C:\WINDOWS\System32\IEDriver\IExplore.exe /U
    O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
    O4 - HKLM\..\Run: [DadApp] C:\Program Files\DELL\AccessDirect\dadapp.exe
    O4 - HKLM\..\Run: [ClrSchLoader] C:\Program Files\ClearSearch\Loader.exe
    O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL
    O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
    O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
    O4 - HKLM\..\Run: [AStart] C:\WINDOWS\SYSTEM32\AStart
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - Startup: PowerReg Scheduler V3.exe
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: Yahoo! Backgammon - http://download.games.yahoo.com/games/clients/y/at0_x.cab
    O16 - DPF: Yahoo! Fleet - http://download.games.yahoo.com/games/clients/y/fltt2_x.cab
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {6CB5E471-C305-11D3-99A8-000086395495} - http://toolbar.google.com/data/de/deleon/1.1.54-deleon/GoogleNav.cab
    O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37874.0608564815
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

    ---------------------------------------------------------------
    Can anyone tell me what's going on, or at least give me some ideas of how to fix these problems?

    Thanks!
     
  2. Couriant

    Couriant Trusted Advisor

    Joined:
    Mar 26, 2002
    Messages:
    32,254
    First Name:
    James
    first of all delete:
    all of the O2 - BHOs with (no name) and/or (no file) in it
    O3 - Toolbar: (no name) - {FDB96B5C-06DC-4512-9F85-5435348E11E8} - (no file)
    O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
    O4 - HKLM\..\Run: [IEDriver] C:\WINDOWS\System32\IEDriver\IExplore.exe /U (delete this)

    The O4s - delete the ones you do not recognise as a program you installed.

    restart and see if you have any problems. As for the desktop appearance, the likely cause is the graphics driver. Try to install an up-to-date driver.
     
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