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XP troubleshooting

Discussion in 'Windows XP' started by SavvyLady, Sep 4, 2002.

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  1. SavvyLady

    SavvyLady Thread Starter

    Joined:
    Oct 14, 2001
    Messages:
    2,218
    My girlfriend has a Sony VAIO pc. She has recently started having difficulty in browsing. We have checked for virus & spyware... called her isp & had them check her connection speed and still she is having problems. There is a serious lag between everything she does & the response time. At pcpitstop she was told she needed to possible defrag . She just did that yesterday.
    She is on dialup but this is sam as it has been & the pc performance has deterioated.
    pcpitstop results...

    Drive C has an uncached speed of 1.73 megabytes per second.

    Drive D has an uncached speed of 2.45 megabytes per second.

    For comparison, systems with the same CPU, clock speed, and memory size as this one have an average uncached speed of 5.25 MB/s .

    I know nothing about XP & Im somewhat limited to be able to help her.
    Cache & other clean ups have been performed as well.

    Thanking you in advance for any help you may give us.

    :) Savvy :)
    btw........ she has the telephone company coming out to do a check of her data on her phone line on Friday.
     
  2. Dan O

    Dan O

    Joined:
    Feb 13, 1999
    Messages:
    8,974
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