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XP Update Shutdown during installation

Discussion in 'Windows XP' started by scorpiobuzz, Sep 23, 2008.

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  1. scorpiobuzz

    scorpiobuzz Thread Starter

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    Alright, a client of mine was downloading SP3 on her office machine and decided it was taking too long and shut it down. Then she tried to restart chose "last known good config", it wouldn't start so she shut it down again and then again and then again.It now just loops during startup, I get the loading screen and then a restart. Won't go into safe mode with the message; can not run in safe mode setup is not loaded.I have run the following for solutions:chkdsk /rfixmbrfixbootLoaded a repair of xp (second screen choice where it copies all new files, etc.)What should I do?
     
  2. support.clpafs

    support.clpafs

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    Do you have a system backup of the clients computer, I suggest doing a system restore to a previous date before she installed XP SP3.
     
  3. Rich-M

    Rich-M

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  4. scorpiobuzz

    scorpiobuzz Thread Starter

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    I have slaved the clients hard drive into my machine and it actually looks like everything is there. Is there a way to do a system restore point while it is slaved?
     
  5. scorpiobuzz

    scorpiobuzz Thread Starter

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    Is there a way to do a system restore point as a slave drive being that I can't get to "safe mode".
     
  6. support.clpafs

    support.clpafs

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    There might be, but I have never done it that way.

    I'd suggest backup up the end users document and re-image the HDD on the end clients computer.
     
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