XP Update Shutdown during installation

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scorpiobuzz

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Sep 23, 2008
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Alright, a client of mine was downloading SP3 on her office machine and decided it was taking too long and shut it down. Then she tried to restart chose "last known good config", it wouldn't start so she shut it down again and then again and then again.It now just loops during startup, I get the loading screen and then a restart. Won't go into safe mode with the message; can not run in safe mode setup is not loaded.I have run the following for solutions:chkdsk /rfixmbrfixbootLoaded a repair of xp (second screen choice where it copies all new files, etc.)What should I do?
 
Joined
Apr 7, 2008
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252
Do you have a system backup of the clients computer, I suggest doing a system restore to a previous date before she installed XP SP3.
 

scorpiobuzz

Thread Starter
Joined
Sep 23, 2008
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I have slaved the clients hard drive into my machine and it actually looks like everything is there. Is there a way to do a system restore point while it is slaved?
 

scorpiobuzz

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Sep 23, 2008
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3
Is there a way to do a system restore point as a slave drive being that I can't get to "safe mode".
 
Joined
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There might be, but I have never done it that way.

I'd suggest backup up the end users document and re-image the HDD on the end clients computer.
 
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