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XP Very Suddenly Slow Starting

Discussion in 'Windows XP' started by Bazman76, Apr 15, 2008.

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  1. Bazman76

    Bazman76 Thread Starter

    Joined:
    Oct 24, 2006
    Messages:
    39
    Hi,

    I am using XP Pro SP2.

    Now the start time of my PC has fallen off dramatically from circa 30 secs to more than 3 mins. I know that's not that bad but its the sudden deterioration that concerns me + I had to ditch my last PC becase it was taking about 20 mons to start up so I want to keep on top of it this time.

    The problem seems to be very early in the start up before the windows screen appears. I hear the fan winding up then down several times before it finally gets going?

    I am thinking of getting a registry cleaner and would appreciate it if you could recommend a good preferebly free one.

    I do a lot of web surfing and occasionally get pop ups (even though I have a blocker) which I think may be leading to the problems I am having. So if you could recommend a good method for getting rid of malware too that would be fantastic.

    Fyi.. I am already using PC guard with all the settings turned on apart from parental guard.

    Also which order should I go in: check and remove malware then fix registry I persume?

    Kind Regards

    Baz
     
  2. Wanderer2

    Wanderer2

    Joined:
    Jan 28, 2008
    Messages:
    1,428
    I run spybot and adaware [both free spyware checkers]. I suggest you do so also.
    Clear out your prefetch folder [c:\windows\prefetch]. This will be repopulated as you use programs.
    Make sure to run disk cleanup and defrag your drive.
     
  3. Bazman76

    Bazman76 Thread Starter

    Joined:
    Oct 24, 2006
    Messages:
    39
    tnx wanderer2,

    I'm going through your recommendations now. (You didn't mentipon a registry clean up so I 'm guessing you don't htink that is required just wondered why)

    I have been trying Diskeeper 2008, its a good product but I can't justify the price when there is a free alternative. However when i go it to Accoessories/system tools it now shows Diskeeper 2008 rather than windows defrag tool!

    If I uninstall the demo version of Diskeeper now will I be left without a defrad tool?

    Baz
     
  4. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,667
    First Name:
    Frank
    Leave the C:\Windows\Prefetch folder alone. Deleting those files will not improve performance.

    Stay away from registry cleaners.

    Post a HijackThis log here so we can see what's running during startup and if there's any suspicious entries.

    --------------------------------------------------------------------------------------------------------
     
  5. Bazman76

    Bazman76 Thread Starter

    Joined:
    Oct 24, 2006
    Messages:
    39
    I hope you can make more sense of this than me

    Logfile of HijackThis v1.99.1
    Scan saved at 21:10:00, on 15/04/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16640)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Virgin Broadband\PCguard\Fws.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
    C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
    C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
    C:\Program Files\Kontiki\KService.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
    C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
    C:\WINDOWS\TBPanel.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
    C:\Program Files\Virgin Broadband\PCguard\Rps.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Microsoft ActiveSync\wcescomm.exe
    C:\PROGRA~1\MI3AA1~1\rapimgr.exe
    C:\Program Files\Virgin Broadband\advisor\BroadbandadvisorComHandler.exe
    C:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Microsoft Office\Office\WINWORD.EXE
    C:\WINDOWS\msagent\AgentSvr.exe
    C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Program Files\HijackThis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Virgin Broadband\PCguard\pkR.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [Gainward] C:\WINDOWS\TBPanel.exe /A
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\WINDOWS\RaidTool\xInsIDE.exe
    O4 - HKLM\..\Run: [36X Raid Configurer] C:\WINDOWS\system32\xRaidSetup.exe boot
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [Broadbandadvisor.exe] "C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN
    O4 - HKLM\..\Run: [PCguard] "C:\Program Files\Virgin Broadband\PCguard\Rps.exe"
    O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\Virgin Broadband\PCguard\ZkRunOnceR.exe"
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Virgin Broadband\PCguard\IdxClnR.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Virgin Broadband\PCguard\IdxClnR.exe"
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/win...ls/en/x86/client/wuweb_site.cab?1203088979656
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
    O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
    O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
    O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
    O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
    O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
    O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
    O23 - Service: Virgin Broadband PCguard Update Service (RPSUpdaterR) - Radialpoint Inc. - C:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe
    O23 - Service: PCguard Firewall (RP_FWS) - Virgin Media - C:\Program Files\Vir
     
  6. jasaiyajin

    jasaiyajin

    Joined:
    Mar 31, 2008
    Messages:
    230
    Also, check out your Event Viewer in the control panel, administrative tools. See if your system is trying to do something in the background and gets stuck in a loop. I've seen identical PC's - literally imaged from the same image with exactly the same hardware - behave slowly starting up loading up some network device.
     
  7. Bazman76

    Bazman76 Thread Starter

    Joined:
    Oct 24, 2006
    Messages:
    39
    OK i've opened event viewer what kind of things should I be looking for?
     
  8. jasaiyajin

    jasaiyajin

    Joined:
    Mar 31, 2008
    Messages:
    230
    Look in the system logs for and red exclamation point icons next to events.
     
  9. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,667
    First Name:
    Frank
    You're using an old version(1.99.1) of HijackThis. Version 2.0.2 is available here. In the meantime, I can still make use of your current log.

    -------------------------------------------------------------------------------------------------------

    Click Start - Run, type in MSCONFIG, then click OK - "Startup" tab. Remove the checkmark from:

    Gainward TBPanel.exe
    http://www.sysinfo.org/startuplist.php?filter=Gainward

    NvCplDaemon NvCpl.dll,NvStartup
    http://www.sysinfo.org/startuplist.php?filter=NvCplDaemon

    nwiz nwiz.exe
    http://www.sysinfo.org/startuplist.php?filter=nwiz

    NvMediaCenter NvMcTray.dll,NvTaskbarInit
    http://www.sysinfo.org/startuplist.php?filter=NvMediaCenter

    msnmsgr msnmsgr.exe
    http://www.sysinfo.org/startuplist.php?filter=msnmsgr
    (Note: You can manually start MSN Messenger/Windows Live Messenger when you're ready to use it - unless you prefer to have it always running)

    SpybotSD TeaTimer TeaTimer.exe
    http://www.sysinfo.org/startuplist.php?filter=SpybotSD
    (Note: Leaving the TeaTimer running has been known to cause problems. I recommend running a manual scan with Spybot about once a week - after it's been updated)

    WinZip Quick Pick WZQKPICK.EXE
    http://www.sysinfo.org/startuplist.php?filter=Winzip+Quick+Pick

    Click Apply - OK, but don't restart just yet.

    Click Start - Run, type in SERVICES.MSC, then click OK. When the Services window opens, expand it so you can see the list more clearly. Double-click on:

    NVIDIA Display Driver Service

    change the setting from Automatic to Manual, then click Apply.

    Close the window, then restart. When the small SCU window appears on the desktop as it loads, ignore the message. Place a checkmark in it, then click OK. If you don't do that, the SCU will keep appearing every time you start, and this entry in the HijackThis log will continue to appear:

    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

    I've included a link to each startup entry that I've asked you to disable so you can read about it - just in case you decide against disabling any of them.

    -------------------------------------------------------------------------------------------------------

    After you're done and have restarted, post a new HijackThis log here.

    -------------------------------------------------------------------------------------------------------
     
  10. Bazman76

    Bazman76 Thread Starter

    Joined:
    Oct 24, 2006
    Messages:
    39
    Logfile of HijackThis v1.99.1
    Scan saved at 23:04:23, on 15/04/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16640)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Virgin Broadband\PCguard\Fws.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
    C:\Program Files\Virgin Broadband\PCguard\Rps.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Microsoft ActiveSync\wcescomm.exe
    C:\PROGRA~1\MI3AA1~1\rapimgr.exe
    C:\Program Files\Virgin Broadband\advisor\BroadbandadvisorComHandler.exe
    C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
    C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
    C:\Program Files\Kontiki\KService.exe
    C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
    C:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe
    C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
    C:\Program Files\HijackThis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Virgin Broadband\PCguard\pkR.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\WINDOWS\RaidTool\xInsIDE.exe
    O4 - HKLM\..\Run: [36X Raid Configurer] C:\WINDOWS\system32\xRaidSetup.exe boot
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [Broadbandadvisor.exe] "C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN
    O4 - HKLM\..\Run: [PCguard] "C:\Program Files\Virgin Broadband\PCguard\Rps.exe"
    O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\Virgin Broadband\PCguard\ZkRunOnceR.exe"
    O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Virgin Broadband\PCguard\IdxClnR.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
    O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Virgin Broadband\PCguard\IdxClnR.exe"
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/win...ls/en/x86/client/wuweb_site.cab?1203088979656
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
    O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
    O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
    O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
    O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
    O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
    O23 - Service: Virgin Broadband PCguard Update Service (RPSUpdaterR) - Radialpoint Inc. - C:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe
    O23 - Service: PCguard Firewall (RP_FWS) - Virgin Media - C:\Program Files\Virgin Broadband\PCguard\Fws.exe
     
  11. Bazman76

    Bazman76 Thread Starter

    Joined:
    Oct 24, 2006
    Messages:
    39
    I have attached a text file with the output from event viewer:

    There are a few errors but it doesn;t mean much to me.
     

    Attached Files:

  12. jasaiyajin

    jasaiyajin

    Joined:
    Mar 31, 2008
    Messages:
    230
    Try other suggestions through msconfig first, it could be just programs conflicting with each other.

    There's an article on event viewer log files here http://pcworld.about.com/magazine/2405p138id124860.htm

    I couldn't download your txt file, but just look for anything in the red. Windows running slow can have multiple sources, it's hard to pinpoint.
     
  13. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,667
    First Name:
    Frank
    I never use the event viewer, so I'm not going to bother looking at that log. Someone else can comment on its contents.

    --------------------------------------------------------------------------------------------------------

    Since I don't know what you use your computer for and what peripherals you use with it, I'm going to let you research the remaining startup entries in Start - Run - MSCONFIG - OK - "Startup" tab.

    Go to this site and then type in each startup entry name. If it's in the database, it'll tell you what the entry is and whether you can uncheck and disable it or not. You'll probably find out that you can do without most of them being checked and enabled.

    --------------------------------------------------------------------------------------------------------
     
  14. Wanderer2

    Wanderer2

    Joined:
    Jan 28, 2008
    Messages:
    1,428
    flavallee for your education concerning prefetch clearing.
    There are many more via google.
    http://www.pcmag.com/article2/0,4149,600480,00.asp

    Bazman76 I did recommend running adaware and spybot. Personally I don't see why folks here run hijack this when these two clean up spyware infections automatically. I have never had a problem with them nor have dozens of clients/friends running them ever reported a problem.
     
  15. redoak

    redoak Gone but never forgotten

    Joined:
    Jun 24, 2004
    Messages:
    6,782
    "B": Here is extended info re why Registry cleaners are not recommended. I created a file from several posts by knowledgeable folks here at TSG.

    Advice and Info re Registry 'cleaners'- excerpts from TSG, 10-07

    The main reason they are apt to cause problems is because the cleaners do NOT just clean up stuff left over from uninstalls. They also "guess" that other items need to be deleted, many times incorrectly. They also attempt to "fix" references to files that no longer exist.

    As a result, you can end up with programs that no longer work, functions that no longer work and in some cases a PC that will no longer boot.

    There is no performance gains to be had by running these things. Windows does not read the entire registry when it is looking for something. It uses the keys which allow them to go straight to the item that they are looking for.

    References:
    http://www.edbott.com/weblog/?p=643
    http://www.computerhope.com/registry.htm


    If you really want to see how active the registry is in your normal running environment, download and run Regmon.

    http://technet.microsoft.com/en-ca/sysinternals/bb896652.aspx

    As you will see, the registry is constantly being accessed. If, for each of these, the entire file was being searched, your PC would be amazingly slow and not responsive.
    - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

    Sorry I am unable to cite and give credit to the authors.

    {redoak}
     
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