xp virus problem

[jyoti1313]

i have intel p4 pc.i formatted it.when i connect broadband IE works fine for the first time but then IE got corrputed.i format all drive and install a fresh xp.after it i installed LAN CARD DRIVER from a cd.But again IE worked only one time then again corrupted.Now i tried to install avast ,avira,avg ,kasperasy but none of them got installed.There is no data in my xp.plz tell How to overcome this ?

 

[DoubleHelix]

What does "IE got corrupted" mean? Describe exactly what happens when you open Internet Explorer.

Why can't you install any software? Again, describe exactly what happens.

 

[VictoriaiiCe]

Can you tell us What make and model PC you are using aslo which versions of windows you are running and is it ie 7? 8? and like DoubleHelix asked by corrupted do you mean it crashed and before IE stopped working were you able to browse before it crashed?

 

[LagunaGTO]

My guess is that when he is clicking on Internet Explorer it works the first time but then it becomes a file not found from the start menu. This is typical from some malware after it has been removed.

Go into your Control Panel and click on Internet Options. Click on Advanced. Click on Restore Defaults. Click Apply. Go back to the General tab and click on Delete. Click Apply. Click OK until you're back to your desktop.

Now, right click on the start menu icon and click on Properties. Click the Start Menu tab and click Customize. Inside of this menu, next to Internet (make sure internet is checked), choose Internet Explorer. (Please tell me if there are two internet explorer's listed here, that means one if false (malware) and one is the real IE). Click Apply and OK until you're back to the desktop.

Now, test the IT icon on your start menu. If it still doesn't work and there WAS two options from above, go back in and select the other one and test.

 

[DoubleHelix]

If it's a malware problem, then there's a much bigger issue if the problem is reoccurring immediately following a full, clean reinstall of Windows.

 

[VictoriaiiCe]

We don't have much to work on yet so lets make this a network/malware thread lol

 

[Byteman]

jyoti1313

Please go to our Virus/Malware Removal forum and read the first Sticky thread at the very top > Title:

Sticky: Everyone MUST read this BEFORE posting for help in this forum


http://forums.techguy.org/54-virus-other-malware-removal/


I'll be Closing this thread. We should look for malware to rule that out. Can RE-open this later, but you may need to PM me or any other Moderator to do so, OK?