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XP won't post?

Discussion in 'Windows XP' started by jl514, Jul 18, 2006.

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  1. jl514

    jl514 Thread Starter

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    A friend of mine is having a problem. Everytime she starts her computer she gets the 'start in safe mode' choices screen, as if she's holding down the safe mode hot key.

    The one that says "start winxp normally," "start in safe mode" "start in safe mode w/ command prompt" "start with system restore" or w/e it says exactly (i haven't looked at it yet)

    She says no matter which option she chooses, the computer 'restarts' and ends up going back to the 'start in..normal' 'safe' 'etc.' screen. She's stuck in a loop.

    Any ideas?

    Thanks in advance :)
     
  2. jl514

    jl514 Thread Starter

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    bump?
     
  3. ~Candy~

    ~Candy~ Retired Administrator

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    Hi and welcome. Does she have the option of last good known configuration?
     
  4. jl514

    jl514 Thread Starter

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    I have not been over to look at the computer yet. From what she has told me there is 'a black screen with white text options with safe mode and stuff'

    She has also said she has tried using every option but it just brings her back to that page
     
  5. ~Candy~

    ~Candy~ Retired Administrator

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    Do you yourself run XP?
     
  6. jl514

    jl514 Thread Starter

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    Indeed, Thanks for the welcome btw.
     
  7. ~Candy~

    ~Candy~ Retired Administrator

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    Ok, I was just asking as you could reboot, tap F8 and let her know what the options are ;)
     
  8. jl514

    jl514 Thread Starter

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    What the options are are not important. She has tried all of them, and nothing happens, it just brings her back (eventually) to the options screen
     
  9. ~Candy~

    ~Candy~ Retired Administrator

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    Be sure that she tried last good known configuration. If that doesn't work, she probably should do a repair installation.
     
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