xp wont shut down

[otterbob]

i have a problem with shutting down xp completely. every time it goes to shut down it, just before it goes all the way a blue screen flashes and disapears instantaneously and then the computer reboots! it wont power down all the way unless i kill my powerstrip. any ideas? it just started doin this after running smoothly for a month. only other thing is that i just installed the latest roxio easy cd creator (v5.02b)

 

[TonyKlein]

There's a well known relation between Easy CD Creator and Windows XP shutdown problems.
Check Roxio support for more details.

Also read this: http://www.aumha.org/a/shtdwnxp.htm

Good luck,

 

[otterbob]

oh ok thanks. ive already tried doin that patch thingy but after doin that windows disabled both my burner and dvd drive. so when i tried to install drivers for those drives i couldnt use either drive for my cds! so i used system restore and reverted back. looks like i will have to put up with the crash until roxio can release a real fix. what a crock having to put up with that after having to buy version 5 of easy cd creator because 4 aint compatible with xp!