yahoo and and outlook outgoing mail issue

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kaaos

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Jan 10, 2006
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my brother has an issue with sending email with outlook 2003

He used to be a sbc yahoo dsl user but switched to comcast broadband.
He paid to keep his email account [email protected]

recently he has not been able to send any emails but does receive them.


he got an email from Yahoo asking him to change his outgoing from 25 to port over to port 465( i think it was 465) and also to enable SSL encryption.

so i basically copied the ports and followed all the instructions from the yahoo page the email guided me to. but the same issue applies. incoming is fine out going will not go.

mail address ------------- ----------- Incoming mail server (POP3) -------------------------------- Outgoing mail server (SMTP)
[email protected] ------------ pop.ameritech.yahoo.com ----------------- --------smtp.ameritech.yahoo.com



when i test his settings in outlook tester i get 4 out of the five check marks it says it failed the last one which is the "sending test email"


my only guess is that comcast is blocking his outgoing port.
or maybe using the comcast outgoing SMTP sever settings?

any ideas?
 
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