Yahoo e-mail. no sound with some attachments

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wanderer34

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I have a HP pavilion PC 2007. Vista yahoo e-mail service. when I download e-mail with an attachment that has ound ,the sound starts. then a screen comes up and request the product key number for microsoft office home and student 2007. I donot make any entries for product number and close the screen. no sound when I return to the 3e-mail attachment. the pictures show ok.
 
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