yahoo messenger

[ottage]

i cannot load yahoo messenger. as soon as i sign on to my desktop i get this message, "the application failed to initialize properly (oxcoooooo5). click on ok to terminate the application." this just started happening for some reason. what should i do?

 

[Cheeseball81]

Are you using Windows XP?

Have you tried uninstalling and reinstalling Yahoo Messenger?

 

[ottage]

yes i do have xp...no i havent tried that yet..was wondering if i could do something else first before i do that

 

[Cheeseball81]

I believe 0xC000005 is the exception code for access violation...

I would try the uninstalling/reinstalling first and see if it fixes it

 

[ottage]

ughhhhh..i tried unistalling it from the add or remove programs. something happened in the middle of it and had to end the program. i went back to it and it was still in the list. so i click it and its now saying "could not open install.log file"

 

[ottage]

theres no icon of yahoo on the start menu or desktop but when i search for it, its all still there..should i just delete everything?

 

[ottage]

also..when i delete things..i can only delete it one by one, other wise i get this "cannot delete file:cannot read from the source file or disk"

 

[Cheeseball81]

When you delete things having to do with Yahoo Messenger you mean?

Since it stopped halfway through installation, it's not fully uninstalled now.

What you can try, and it even says it on the Yahoo website, is try reinstalling the program in the hopes of recreating the
install.log. Then uninstall the program again.

Then delete any folders associated with Yahoo Messenger and delete the Yahoo registry keys.
(you should back up the registry before doing that)

Did all of this start happening simply from Yahoo Messenger? Is it the latest version (6 I think)...cause I know many people have been having problems with it.

 

[ottage]

i reinstalled it and it works fine now..

about the deleting things...no..not just yahoo messenger..anything...not sure when it started happening thought

 

[Cheeseball81]

Error Deleting File or Folder - Cannot delete (filename): Cannot find the
specified path. Make sure you specify the correct path and file name.

Workaround:
Right click the Recycle Bin/Properties/Check: Do Not Move Files to the
Recycle Bin...

Can't Delete a File or Folder in XP
http://www.kellys-korner-xp.com/xp_d.htm#del