Yahoo messenger

[gtldy53]

Have messenger on XP computer,using netscape browser, working fine last Wed., then I can't sign in on Thurs., uninstalled program, installed program, no go. Nothing changed in the computer to cause this. I have checked the proxy connections, and all seems to be fine, like it was before.
Can someone help me?
Thanks, SB

 

[Papermoon]

What happens when you try to connect?
Do you get an error? If so, what is the error?
Can you connect to the internet outside messenger?
Have you installed any new security related software?

 

[gtldy53]

Messenger tries to connect like normal, but doesn't. It comes back up with my username and password to try again. No error. Nothing. Yes, I have connection to everything else. No new security added.

 

[Papermoon]

Must you use a proxy? Maybe try going into the connection settings, and change it to no proxy. If you are at work, and must use a proxy, it's possible the proxy address has been changed. In that case, your network admin would have to provide the new one.
Try signing into Yahoo's website.if you have a problem there, it could be that your password was changed without your knowledge. It has happened to a few people i know...........if someone knows your user name, they can use Yahoo's password rest if they know the answer to the security question.
If you can sign into Yahoo's site, I would try reinstalling Messenger.

 

[gtldy53]

gone into yahoo website, signed in, all was well, just to be sure tho, did change password, then uninstalled messenger, reinstalled it, no go. I am showing no proxy used on computer here at work. Am open to more suggestions,lol.

 

[gtldy53]

my computer preferences says I have a direct connection to the internet.

 

[Papermoon]

wow, I am not sure, then....sounds like you have covered everything. Is it possible they have changed policy at your job to not allow messengers?
Maybe someone else has some ideas!??

 

[gtldy53]

Thanks Deej,
I too believe it has something to do with a firewall, but I can't figure it out.... hopefully someone out there can give me another suggestion. Thanks for your time.
S

 

[Papermoon]

your welcome!