Yahoo! No voice feature.

[Sparkie25]

Hi! -

I recently updated my Yahoo! Messenger, to the beta version, but the theme backgrounds kept freezing my computer. So, I uninstalled Yahoo! completely from my hard drive, and installed the previous version I had. I figured, clean slate, but Yahoo! thinks otherwise.

The download and installation process went smoothly. Accessing a new E-mail and workable screen name also went well. However, whenever I try to activate the voice feature, either for IM or conference, I am receiving an error. The error just explains that the voice feature was not able to connect.

I've checked my microphone, and it's working great. It's tightened and static-free (as much as a microphone can be). I even tried re-installing (the non-beta) of Yahoo! again, but I am still having the same error when using the voice feature.

My questions are; Is there a hidden Beta component left on my computer, that the uninstaller missed? If so, how would I locate it and remove it safely? Or, is it a Windows/Yahoo! configuration problem? If so, what steps would I follow to correct that problem?

Any suggestions will be greatly appreciated. Thanks!

Happy Holidays!
Sparkie

 

[Foamer]

Hi Sparkie...

Why don't you give this a try.

Once again... uninstall Yahoo.
Once that is done, go to My Computer\ C:\ Program Files. Then look for the folder "Yahoo!". Delete that folder and empty it from your recycling bin. After all this is done... re-install Yahoo.

Hope that will clear things up for you.

Good luck