first off its worth mentioning that i work in IT at a hospital. one of our doctors is running aol 9 on his office pc. yes its nonstandard and a pain in the ***...but as i said, hes a doctor and im lowly IT so he gets to keep it. either way, the problem is that whenever he DLs an email attachement it brings up the little "what do you want to do with this file" window your options are save, or save and open...why you have no option to simply open without saving ill never know...but whatever. either one you pic causes aol to lock up. the file is saved though. if you repeat the process and open the attachment that has already been saved, it works fine, which means you have to open your email, try to open the attachment, crash aol, re-run aol, and then you get to view your file. needless to say our doctor does not like this. and i know exactly **** about aol. please help someone!