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Yet another BSOD

Discussion in 'Windows 7' started by bengerszewski, Dec 25, 2010.

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  1. bengerszewski

    bengerszewski Thread Starter

    Joined:
    Nov 28, 2008
    Messages:
    70
    I have gotten the same BSOD twice in a row, yet i have no clue what is causing it. The only recent change has been a new router, but i don't think that is the cause. The second to last one happened while watching Two and a Half Men on the official website (CBS maybe?). The last one happened while i was downstairs, and nothing was playing on my laptop. I attached the last two dump files and the last xml log file thingy.

    Thanks for your help.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 7f
    BCP1: 0000000000000008
    BCP2: 0000000080050031
    BCP3: 00000000000406F8
    BCP4: FFFFF80002CD5B87
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1
     

    Attached Files:

  2. bengerszewski

    bengerszewski Thread Starter

    Joined:
    Nov 28, 2008
    Messages:
    70
    I hate to do this, but I really want to get this solved, so BUMP!
     
  3. D-Berd

    D-Berd

    Joined:
    Dec 10, 2010
    Messages:
    143
    Download WhoCrashed from this link http://www.resplendence.com/downloads

    This program checks for any drivers which may have been causing your computer to crash....

    Click on the file you just downloaded and run it.

    Put a tick in Accept then click on Next
    Put a tick in the Don't create a start menu folder then click Next
    Put a tick in Create a Desktop Icon then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish
    Click Analyze
    It may want to download the Debugger and install it Say Yes

    WhoCrashed will create report but you have to scroll down to see it
    Copy and paste it into your next reply
     
  4. bengerszewski

    bengerszewski Thread Starter

    Joined:
    Nov 28, 2008
    Messages:
    70
    Crash Dump Analysis
    --------------------------------------------------------------------------------

    Crash dump directory: C:\Windows\Minidump

    Crash dumps are enabled on your computer.


    On Sat 12/25/2010 5:31:00 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\122510-43149-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x70740)
    Bugcheck code: 0x7F (0x8, 0x80050031, 0x406F8, 0xFFFFF80002CD5B87)
    Error: UNEXPECTED_KERNEL_MODE_TRAP
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


    On Sat 12/25/2010 3:06:01 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\122410-41730-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x70740)
    Bugcheck code: 0x7F (0x8, 0x80050031, 0x406F8, 0xFFFFF80002C8DB87)
    Error: UNEXPECTED_KERNEL_MODE_TRAP
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


    On Fri 12/10/2010 4:01:38 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\121010-26785-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x70740)
    Bugcheck code: 0x9F (0x3, 0xFFFFFA800584C060, 0xFFFFF800041664D8, 0xFFFFFA80074F06E0)
    Error: DRIVER_POWER_STATE_FAILURE
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


    On Sun 11/14/2010 1:59:36 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\111310-24429-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x70740)
    Bugcheck code: 0x9F (0x3, 0xFFFFFA800584A980, 0xFFFFF80004161748, 0xFFFFFA8007A533E0)
    Error: DRIVER_POWER_STATE_FAILURE
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.



    --------------------------------------------------------------------------------
    Conclusion
    --------------------------------------------------------------------------------

    4 crash dumps have been found and analyzed.
    Read the topic general suggestions for troubleshooting system crashes for more information.

    Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
     
  5. D-Berd

    D-Berd

    Joined:
    Dec 10, 2010
    Messages:
    143
    The errors seem to point to a driver issue, Can you list the name and model # of the laptop? also, try this. Click the Start button. In the Search box, type Event Viewer, and then, in the list of results, double-click Event Viewer.

    When event veiwer is up look to the top left for "Windows logs"

    click the arrow to expand it. Then click on "Applications" to bring up the events and they will show in the center window. Do the same with "System" and the other logs as well

    You should look for events that correspond with the time that you experienced issues with your system.

    Scroll through and look for errors. You can hold down the
    "Ctrl" key and then start clicking on events in order to save them for posting.
    Now look down at the bottom right and you will see the options to copy or save. Now just pick the method you want to use to save the information and then post them in your next reply.
     
  6. bengerszewski

    bengerszewski Thread Starter

    Joined:
    Nov 28, 2008
    Messages:
    70
    The times given by WhoCrashed do not match up with the times given in the Event Viewer, but every error in the time span near the crash, the problem has been Bonjour Service (Part of Apple/iTunes). What do i do now?
     
  7. D-Berd

    D-Berd

    Joined:
    Dec 10, 2010
    Messages:
    143
    What did the Bonjour Service error say?? can you post it?

    Anyways do this. Download Autoruns from this link http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx Make sure you save the file in a location easy to find.

    Extract the Autoruns Zip file contents to a folder.
    Double-click the "Autoruns.exe".

    The program will open and show a list of items with a small box
    on the left side of each entry.
    Make sure that you are on the tab that says "Everything"

    Remove any entries that mention "File Not Found" by right-clicking
    the entry and select Delete.

    Go to File then click Save.
    When you click save It will try to save the file as Autoruns.arn
    you will need to save it as a text file or "Autoruns.txt" to a location
    you can easely find.
    Save AutoRuns.txt file to known location like your Desktop.
    Next you can upload the Autoruns.txt file as an attachment by clicking the
    "Go Advanced" button at the bottom of the reply window of this forum.
    Once on the Advanced reply look up at the tool bar and you will see a small
    paper clip. click on it and it will show you a option to upload the file from your
    computer. You can click brows and select the Autoruns.txt file to upload.
     
  8. davehc

    davehc Retired Trusted Advisor

    Joined:
    Oct 4, 2006
    Messages:
    2,059
    First Name:
    David
    The "Bonjour" service often causes Bsods.
    It is a worthless program and offers nothing for your use.
    Open "Services.msc". Scroll down to "Bonjour Service" and disable it. (Double click and disable)
     
  9. bengerszewski

    bengerszewski Thread Starter

    Joined:
    Nov 28, 2008
    Messages:
    70
    Mother [email protected]#&ER! Again...


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1e
    BCP1: 0000000000000000
    BCP2: 0000000000000000
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1


    Crash Dump Analysis
    --------------------------------------------------------------------------------

    Crash dump directory: C:\Windows\Minidump

    Crash dumps are enabled on your computer.


    On Mon 12/27/2010 7:27:22 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\122710-26598-01.dmp
    This was probably caused by the following module: tcpip.sys (tcpip+0x83D8D)
    Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
    Error: KMODE_EXCEPTION_NOT_HANDLED
    file path: C:\Windows\system32\drivers\tcpip.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: TCP/IP Driver
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.


    On Mon 12/27/2010 7:27:22 PM GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: athrx.sys (athrx+0x19E76)
    Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
    Error: KMODE_EXCEPTION_NOT_HANDLED
    file path: C:\Windows\system32\drivers\athrx.sys
    product: Driver for Atheros CB42/CB43/MB42/MB43 Network Adapter
    company: Atheros Communications, Inc.
    description: Atheros Extensible Wireless LAN device driver
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: athrx.sys (Atheros Extensible Wireless LAN device driver, Atheros Communications, Inc.).
    Google query: athrx.sys Atheros Communications, Inc. KMODE_EXCEPTION_NOT_HANDLED


    It appears it was my wireless adapter driver that caused the crash. Unfortunately, i am unable to find a new driver. Anywhere.

    HELP ME!
     
  10. D-Berd

    D-Berd

    Joined:
    Dec 10, 2010
    Messages:
    143
    Can't help you if you can't provide the information people ask you for. The more information you provide the more likely others reading this post will be able to help you..... It's your choice. Uninstall the wireless card and remove the wireless card manager and reboot and see if it stops the bsod. Then you can try to reinstall it. That's all I can help you with until you provide more info. Dunno, need more info. You can also try http://www.w7forums.com/use-chkdsk-check-disk-t448.html
     
  11. bengerszewski

    bengerszewski Thread Starter

    Joined:
    Nov 28, 2008
    Messages:
    70
    What other information would you like?
     
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