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"your PC ran into a problem and needs to restart"

Discussion in 'Windows 10' started by Zbeck93, Nov 15, 2018.

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  1. Zbeck93

    Zbeck93 Thread Starter

    Joined:
    Nov 15, 2018
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    Hello, so I was resetting my laptop which is windows 10, and I accidentally turned it off .now when I try to boot it up, it gives me that error messages, and just keeps restarting. I have no menus when it pops up, nothing. Please help
     
  2. SpywareDr

    SpywareDr

    Joined:
    Mar 30, 2014
    Messages:
    3,430
    Try and repair Windows 10 using the correct .ISO.

    To do this you need to "upgrade" Windows -- I know, sounds wierd --, using the same edition of Windows that's already installed. This "upgrade" requires Windows 10 installation media, which you can obtain using Microsoft's free Media Creation Tool.

    Download the correct Windows 10 ISO and then double-click it to mount it as a virtual drive. (Or if you prefer, you can create a bootable USB flash drive, open that removable drive in File Explorer and double-click "Setup" to begin the process).

    When it asks if you want to download updates, recommend selecting "Yes" to avoid potential problems.

    When prompted what you want to keep --[Important]-- choose "Keep personal files and apps".

    Now simply follow the prompts to finish setup.

    After a couple restarts, you'll have a refreshed installation of Windows 10, with your programs, apps, and settings all intact.
     
  3. Couriant

    Couriant Trusted Advisor

    Joined:
    Mar 26, 2002
    Messages:
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    First Name:
    James
    There should be an error code when you see that message. Should be like 0x something.
     
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