Solved Your PC ran into a problem and needs to restart

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Mar 2, 2019
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1,311
Here are drivers for your PC:
https://pcsupport.lenovo.com/us/en/products/desktops-and-all-in-ones/500-series/aio-520-24icb/f0dj/f0dj0013us/downloads/driver-list

Skip following:
BIOS/UEFI
Diagnostic
Software and utilities

Restart computer as needed and you're done!
Next you only need to transfer data back as needed, documents, pictures etc. but only those needed,
don't copy entry userprofile folder with all the junk (your wife's folder from old PC), that may cause strange issues.

The rest of job is to download and install programs.
Check that PC was activated in:
Settings -> System -> Update & Security -> Activation.
 
Last edited:

jayeliot

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Feb 3, 2003
Messages
434
so you want the following drivers downloaded and installed

audio - 1
bluetooth and modem -3
camera card reader - 2
chipset - 2
display and video graphics - 4
networking / wireless lan - 3
patch - 1
raid -1
storage - 3

no bios ; diagnostic nor software and utilities
 
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yes, skip raid too.

These are not needed for normal functioning,
some cause issues and BIOS update can damage PC.
 

jayeliot

Thread Starter
Joined
Feb 3, 2003
Messages
434
there are

3 bluetooth downloads available : intel ; qca and realtech
2 camera /card : integrated IR ; realtech
2 chip set : consumer intel ; intel r
4 display and graphics : 3 intel and one AMD
3 networking wireless lan - intel ; realtech ; NFA435
3 storage : intel rapid ; 2 nvMe for solid state drive (this PC is not solid state drive)

So which to choose ?
 
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Messages
1,311
Ah I see, confusing..
If some drivers refuse to install, just skip them.

Bluetooth: intel

camera/card: both

chipset:
"Intel(R) Management Engine Interface Driver for Windows 10 (64-bit) - Desktops"

display and graphics:
"Intel Graphics Driver for Windows 10 64-bit (Version 1903, 1909) - ideacentre AIO 520-22ICB, AIO 520-24ICB"
AND this one:
Adrenalin 2020 Edition 20.9.1 Recommended (WHQL)

Networking: intel and realtek

Storage:
"Intel Rapid Storage Technology driver for Windows 10 64-bit (Version 1709, 1803, 1809, 2004) - Desktop"
 

jayeliot

Thread Starter
Joined
Feb 3, 2003
Messages
434
Intel Rapid Storage brings me to a choice : Stay in ACHI mode ; or Switch System SATA ....(recommended)
 
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Have you checked OS is activated?
Settings -> Update & Security -> Activation.

Transferred wife's documents and pictures back to new OS?
Installed Office? and probably few other programs.

If yes you're done!
 

jayeliot

Thread Starter
Joined
Feb 3, 2003
Messages
434
"Activation : Windows is activated with a digital license linked to your Microsoft account" - so I assume we are good on activation - Yes ?

Installed Office Pro 2016 ; Kapersky Security ; dashlane ; SUPERAntiSpyware ; canon printer drivers and software ;
 

jayeliot

Thread Starter
Joined
Feb 3, 2003
Messages
434
Wow ! You are a lifesaver. I have been a member since 2003. I have been saved by you guys on so many occassions. Thank you zebanovich for your skills and patience.
 

jayeliot

Thread Starter
Joined
Feb 3, 2003
Messages
434
Z - I have one more question. I see that there is now a folder called Windows Old. I see that it was created when we installed the new Windows. I read that this will automatically be deleted in 30 days. It is taking up 14.6 Gig. When drilling down there are hundreds of folders and files of personal data under window.old / users that I had copied to the flash drive and then reloaded after the new windows install.

What do you recommend ? Are those user / files and folders safe to remove ?
 

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