Youtube slow, Internet speed very fast

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

ajones1990

Thread Starter
Joined
Apr 22, 2007
Messages
5
Could someone please help me?

My ISP is Videotron (I live in Quebec), and I have a D-LINK DIR-615 Wireless N. My internet connection is just over 10 megabits per second, averaging a download speed of 1150 kilobytes per second, which remains unchanged, (multiple speed tests, downloads and torrents).

About a month ago, when watching videos on YouTube, they started streaming at extremely low speeds, making videos that used to finished streaming in seconds completely unwatchable.

I have restarted my router, modem, Anti-Virus (with firewall - Kaspersky Internet Security 2010) and computer several times and it didn't help. The only thing that did help was plugging my computer directly into the modem, which returned the speeds to normal.

However, I have 3 friends, all of which have Videotron, but not D-LINK routers, experiencing the same problem. Videotron does not throttle, and I have not changed computers, routers, modems, operating systems, virus protection software or internet browser since long before the problem began.

Please help, I feel like I have a dial-up connection.
 

DoubleHelix

Banned
Joined
Dec 9, 2004
Messages
24,388
You've found 3 other people with exactly the same problem, and the only common factor is ISP, but you don't think the problem is with the ISP?
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top