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YouTube videos playing in slow motion with no sound

Discussion in 'Web & Email' started by Akril, Feb 15, 2017.

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  1. Akril

    Akril Thread Starter

    Joined:
    Mar 1, 2007
    Messages:
    192
    Every now and then, the videos on YouTube will start playing in slow motion with no audio in both Firefox and Chrome, and the only way I can get them to play normally again is by restarting my laptop (an HP 14-al061nr).

    How can I stop this from happening? (My Shockwave Flash version is 24.0.0.221, my Firefox version is 51.0.1, and I'm running Window 7 Home Premium.)

    Thanks in advance.
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,801
    First Name:
    Frank
    HP Pavilion 14-al061nr laptop

    According to its product specifications section, it came with Windows 10 Home 64-bit.

    How was Windows 7 Home Premium installed in it?

    ---------------------------------------------------------------
     
  3. Akril

    Akril Thread Starter

    Joined:
    Mar 1, 2007
    Messages:
    192
    I installed Windows 7 on a separate partition.
     
  4. Akril

    Akril Thread Starter

    Joined:
    Mar 1, 2007
    Messages:
    192
    Just bumping the thread.
     
  5. Akril

    Akril Thread Starter

    Joined:
    Mar 1, 2007
    Messages:
    192
    Does anyone have any idea how I can fix this problem? It's starting to get more frequent (it's happened 3 times today so far, and I had to restart my laptop twice to fix it the first time) and it's really getting annoying.
     
    faith likes this.
  6. Hingle

    Hingle Banned

    Joined:
    Feb 4, 2014
    Messages:
    239
    Step 1: Speccy Scan.

    • Please go here and download Speccy.
    • Install and run the program.
    • Upon Completion:
    • Hit File
    • Publish Snap Shot
    • A link will appear, post that link.
    MiniToolBox Scan


    Please download MINITOOLBOX and run it.

    Checkmark following boxes:



    Flush DNS
    Reset FF proxy Settings
    Reset Ie Proxy Settings
    Report IE Proxy Settings
    Report FF Proxy Settings
    List content of Hosts
    List IP configuration
    List Winsock Entries
    List last 10 Event Viewer log
    List Installed Programs
    List Users, Partitions and Memory size
    List Devices (problems only)



    Click Go post the result.

    Update your old programs.

    Use the free and effective Patch My PC

    Uninstall useless programs or programs that you are not using.
    Geek Uninstaller is great for doing this.


    Start Up Configuration.

    1. Download Whats In StartUp -- By Nirsoft.
    2. If you are unsure what version to get, then Check Here.
    3. Unzip the program to your desktop.
    4. Right click and run as admin.
    5. To disable an item right click on it and select Disable Selected Item.
    6. Then disable all of your startups except the following.


    • Your antivirus.
    • Third Party Firewall.
    • Gaming Mouse.
    • Wireless Keyboards.
    • Any back up software such as carbonite.

    1. Disable the scheduled task on your machine as well.
    2. Download Scheduled Task Viewer.
    3. Unzip to your desktop. -- Run as admin.
    4. Go to options and make sure they are set like the pic below.
    5. Then disable all task, unless they are related to Windows Defender or your antivirus.

    [​IMG]



    Temp File Cleaner.

    • Note: This program may very well reboot your machine. Save any work prior to running.
    • Clean up your temp files with TFC.exe
    • Save it to your desktop.
    • Right click run as admin.
    • Please post all requested logs and tell me how things are running.
     
  7. Akril

    Akril Thread Starter

    Joined:
    Mar 1, 2007
    Messages:
    192
    This is a follow-up to the problem I brought up in this thread. I didn't respond to Hingle's post because the problem was happening much less frequently and I thought I'd figured out what was causing it, but since I've encountered it at least 4 times in the last 2 days, I decided to try to get to the bottom of what's going on.

    Here are the logs that Hingle asked me to post, as well as the various steps that I've taken:

    Speccy link: http://speccy.piriform.com/results/VjlteMN05deU4ukVhJJMLeJ

    Minitoolbox result:
    Ran Patch My PC, updated two programs that I occasionally use

    Ran Geek Uninstaller, couldn't find any programs that I don't use that needed to be uninstalled

    Disabled all tasks except the ones you mentioned using Whats In StartUp and TaskSchedulerView

    Ran Temp File Cleaner
     
  8. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,236
    First Name:
    Derek
    I have combine both threads in to the existing one, please continue here now
     
  9. faith

    faith

    Joined:
    Mar 23, 2001
    Messages:
    328
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