Zlob Trojan - Removal guidance.

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Paveño

Thread Starter
Joined
Oct 4, 2008
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1
Apparently my computer is infected with zlob trojan viruses. My operational system is Microsoft Windows XP Professional Version 2002 Service Pack 2. After reading some similar previous posts I ran a system scan with Hijack This and this was the result:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:38:01 p.m., on 04/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ngvpnmgr.exe
C:\Program Files\Funk Software\Odyssey Client\odClientService.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Applications\wcs.exe
C:\WINDOWS\ECM4\INSTAL~1\CFC\2.0\bin\CsiWin32SocketListener.exe
C:\Program Files\Applications\iebtm.exe
C:\Program Files\Applications\wcm.exe
C:\PROGRA~1\CYBERA~1\pcshelp.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis2a.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp5a.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\CheckPoint\Pointsec Protector Client\disknet.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Applications\iebtmm.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Pointsec\P95tray.exe
C:\Program Files\Kontiki\khost.exe
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Program Files\Funk Software\Odyssey Client\OdTray.exe
C:\Program Files\eyutils\SMSTOOLS\EYSelectTrayApp.exe
C:\Program Files\CheckPoint\Tray\DNTray.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\PROT_SRV.EXE
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter3.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\pagents.exe
C:\Program Files\VoipCheapCom\VoipCheapCom.exe
C:\WINDOWS\system32\PSTARTSR.EXE
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\StacSV.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Timbuktu Pro\tb2launch.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\Program Files\CyberArmor\casvc.exe
C:\WINDOWS\system32\CCM\CcmExec.exe
C:\Program Files\Configuresoft\CSI Remote Client\CSIRemoteCSvc.exe
C:\WINDOWS\System32\wbem\unsecapp.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Fighters\configservice.exe
C:\Program Files\Fighters\licenseservice.exe
C:\Program Files\Fighters\ScannerService.exe
C:\Program Files\Fighters\updateservice.exe
C:\Program Files\Fighters\Spywarefighter\SpywarefighterUser.exe
c:\program files\fighters\spywarefighter\SPYWAREfighterTray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Configuresoft\CSI Remote Client\CSIRemoteHTTP.exe
C:\WINDOWS\ECM4\INSTAL~1\ECMAGE~1\ECMAGT~2.EXE
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://windiwsfsearch.com
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://windiwsfsearch.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://windiwsfsearch.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://windiwsfsearch.com/ie6.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://windiwsfsearch.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://home.iweb.ey.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://windiwsfsearch.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://windiwsfsearch.com/ie6.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://windiwsfsearch.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://windiwsfsearch.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://windiwsfsearch.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Ernst & Young
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ftp=aicweb.ey.net:80;http=aicweb.ey.net:80;https=aicweb.ey.net:443
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = eyonline-er*.ey.com;eroomdestage.ey.com;199.50.20.187;199.50.20.186;*.adc.ey.com;gosystemrs.fasttax.com;riatraining.com;www.riahelp.com;iweb.eycan.com;txrn.ey.com;txsn.ey.com;txadmin.ey.com;*.eyntc.com;eformrs.com;*.iweb.ey.com;169.254.*.*;*.eylink.com;*.ey.net;199.49.190.*;198.134.44.*;*.ltdcenter.ey.com;qp001.quickplace.ey.com;qp002.quickplace.ey.com;gbqp001.quickplace.ey.com;*.cash.santanderrio.com.ar;sdc.ey.com;eyonline.ey.com;eyo-iis-pd.ey.com;erniedomino.ey.com;deqp001.quickplace.ey.com;*.gamx.ey.com;*.eyua.net;*.eyqa.net;eyonline-er01.ey.com;eyonline-er02.ey.com;eyonline-er03.ey.com;eroomusstage.ey.com;molt.dyndns.org;*finsin.com.ar;10.20.*;<local>
O1 - Hosts: 199.52.42.94 ussecameysdusr.us.na.ey.net
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: 590075 helper - {AFC8A14F-B50A-4F0F-8FB7-77982092D81D} - C:\WINDOWS\system32\590075\590075.dll
O2 - BHO: (no name) - {CFEE97A3-4911-444D-8BE8-E243A23D3DE2} - C:\Program Files\Applications\iebt.dll
O4 - HKLM\..\Run: [CyberArmorHelper] C:\PROGRA~1\CYBERA~1\pcshelp.exe -check
O4 - HKLM\..\Run: [pdfFactory Pro Dispatcher v2] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis2a.exe" /source=HKLM
O4 - HKLM\..\Run: [FinePrint Dispatcher v5] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp5a.exe" /source=HKLM
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Protect Tray] "C:\Program Files\Pointsec\P95tray.exe"
O4 - HKLM\..\Run: [Kontiki] "C:\Program Files\Kontiki\khost.exe" -i -p ey-ey
O4 - HKLM\..\Run: [OdTray.exe] "C:\Program Files\Funk Software\Odyssey Client\OdTray.exe"
O4 - HKLM\..\Run: [ZEYViewer] "C:\Program Files\eyutils\SMSTOOLS\EYSelectTrayApp.exe" -startup
O4 - HKLM\..\Run: [DN4TRAY] "C:\Program Files\CheckPoint\Tray\DNTray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SpyHunter Security Suite] C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter3.exe
O4 - HKLM\..\Run: [spywarefighterguard] C:\Program Files\Fighters\spywarefighter\SpywarefighterUser.exe
O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\khost.exe
O4 - HKCU\..\Run: [VoipCheap] "C:\Program Files\VoipCheap\VoipCheap.exe" -nosplash -minimized
O4 - HKCU\..\Run: [VoipCheapCom] "C:\Program Files\VoipCheapCom\VoipCheapCom.exe" -nosplash -minimized
O4 - HKLM\..\Policies\Explorer\Run: [start] C:\Program Files\Applications\iebtm.exe
O4 - HKLM\..\Policies\Explorer\Run: [smile] C:\Program Files\Applications\wcs.exe
O8 - Extra context menu item: Add to AMV Convert Tool... - C:\Program Files\MP3 Player Utilities 4.00\AMVConverter\grab.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: MediaManager tool grab multimedia file - C:\Program Files\MP3 Player Utilities 4.00\MediaManager\grab.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: (no name) - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.iexplorerfile.com/redirect.php (file missing)
O9 - Extra 'Tools' menuitem: IE Anti-Spyware - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.iexplorerfile.com/redirect.php (file missing)
O14 - IERESET.INF: START_PAGE_URL=http://home.iweb.ey.com
O15 - Trusted Zone: http://*.iweb.ey.com
O15 - Trusted Zone: http://*.ltdcenter.ey.com
O15 - Trusted Zone: http://*.ey.com
O15 - Trusted Zone: http://*.us.na.ey.net
O15 - Trusted Zone: http://*.ey.net
O15 - Trusted Zone: http://*.eyleads.com
O15 - Trusted Zone: http://*.eylink.com
O15 - Trusted Zone: http://*.eyqa.net
O15 - Trusted Zone: http://*.eyua.net
O15 - Trusted Zone: http://ey.fincad.com
O15 - Trusted Zone: http://*.intellinex-asp.com
O15 - Trusted Zone: http://*.intellinex.com
O15 - Trusted Zone: http://web.lexis.com
O15 - Trusted Zone: http://intellinex.raindance.com
O15 - Trusted Zone: http://*.smarttrainer4.com
O15 - Trusted Zone: http://*.surveymonkey.com
O15 - Trusted Zone: http://*.thomsonib.com
O15 - Trusted Zone: http://cserver.xtremelearning.com
O15 - Trusted Zone: http://contentserver.elementk.com (HKLM)
O15 - Trusted Zone: http://*.ltdcenter.ey.com (HKLM)
O15 - Trusted Zone: http://*.ey.com (HKLM)
O15 - Trusted Zone: http://*.us.na.ey.net (HKLM)
O15 - Trusted Zone: http://*.ey.net (HKLM)
O15 - Trusted Zone: http://*.eyleads.com (HKLM)
O15 - Trusted Zone: http://*.eylink.com (HKLM)
O15 - Trusted Zone: http://*.eyqa.net (HKLM)
O15 - Trusted Zone: http://*.eyua.net (HKLM)
O15 - Trusted Zone: http://ey.fincad.com (HKLM)
O15 - Trusted Zone: http://*.intellinex-asp.com (HKLM)
O15 - Trusted Zone: http://*.intellinex.com (HKLM)
O15 - Trusted Zone: http://web.lexis.com (HKLM)
O15 - Trusted Zone: http://intellinex.raindance.com (HKLM)
O15 - Trusted Zone: http://*.smarttrainer4.com (HKLM)
O15 - Trusted Zone: http://*.surveymonkey.com (HKLM)
O15 - Trusted Zone: http://ey.taleo.net (HKLM)
O15 - Trusted Zone: http://*.thomsonib.com (HKLM)
O15 - Trusted Zone: http://cserver.xtremelearning.com (HKLM)
O15 - Trusted IP range: http://195.95.*.*
O16 - DPF: {51B217FA-AA53-11D1-8295-006097970389} (NotesUserCtrl Class) - http://home.iweb.ey.com/kweb6/cab/notesuser.cab
O16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697514} (NsvPlayX Control) - http://www.nullsoft.com/nsv/embed/nsvplayx_vp3_mp3.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = na.ey.net
O17 - HKLM\Software\..\Telephony: DomainName = na.ey.net
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = na.ey.net
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = na.ey.net
O20 - AppInit_DLLs: cahooknt.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: CSI Socket Listener - Configuresoft, Inc - C:\WINDOWS\ECM4\INSTAL~1\CFC\2.0\bin\CsiWin32SocketListener.exe
O23 - Service: Configuresoft ECM Remote Client (CSIRemoteC) - Configuresoft, Inc. - C:\Program Files\Configuresoft\CSI Remote Client\CSIRemoteCSvc.exe
O23 - Service: CyberArmor Run Service (CyberArmorRunService) - InfoExpress - C:\Program Files\CyberArmor\casvc.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Pointsec Protector Client Service (DisknetClient) - Check Point Software Technologies Ltd. - C:\Program Files\CheckPoint\Pointsec Protector Client\disknet.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Aventail VPN Client (NgVpnMgr) - Aventail Corporation - C:\WINDOWS\system32\ngvpnmgr.exe
O23 - Service: Odyssey Client (odClientService) - Funk Software, Inc. - C:\Program Files\Funk Software\Odyssey Client\odClientService.exe
O23 - Service: Pointsec - Unknown owner - C:\WINDOWS\system32\PROT_SRV.EXE
O23 - Service: Pointsec update agent (Pointsec_agent) - Unknown owner - C:\WINDOWS\system32\pagents.exe
O23 - Service: Pointsec service start (Pointsec_start) - Unknown owner - C:\WINDOWS\system32\PSTARTSR.EXE
O23 - Service: PTK License-FIGHTERS-297811811 - SPAMfighter - C:\Program Files\Fighters\licenseservice.exe
O23 - Service: PTK Live Update-FIGHTERS-297811811 - SPAMfighter - C:\Program Files\Fighters\updateservice.exe
O23 - Service: PTK Scanner-FIGHTERS-297811811 - SPAMfighter - C:\Program Files\Fighters\ScannerService.exe
O23 - Service: PTK SharedAccess-FIGHTERS-297811811 - SPAMfighter - C:\Program Files\Fighters\configservice.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\WINDOWS\system32\StacSV.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
O23 - Service: Tb2 Launch (Tb2Launch) - Netopia, Inc. - C:\Program Files\Timbuktu Pro\tb2launch.exe
--
End of file - 15091 bytes

I would really appreciate your help. Thanks.
 
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