1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Zlob Trojan - Removal guidance.

Discussion in 'Virus & Other Malware Removal' started by Paveño, Oct 5, 2008.

Thread Status:
Not open for further replies.
  1. Paveño

    Paveño Thread Starter

    Joined:
    Oct 4, 2008
    Messages:
    1
    Apparently my computer is infected with zlob trojan viruses. My operational system is Microsoft Windows XP Professional Version 2002 Service Pack 2. After reading some similar previous posts I ran a system scan with Hijack This and this was the result:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:38:01 p.m., on 04/10/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ngvpnmgr.exe
    C:\Program Files\Funk Software\Odyssey Client\odClientService.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\SCardSvr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Applications\wcs.exe
    C:\WINDOWS\ECM4\INSTAL~1\CFC\2.0\bin\CsiWin32SocketListener.exe
    C:\Program Files\Applications\iebtm.exe
    C:\Program Files\Applications\wcm.exe
    C:\PROGRA~1\CYBERA~1\pcshelp.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis2a.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp5a.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\Program Files\CheckPoint\Pointsec Protector Client\disknet.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\Program Files\Applications\iebtmm.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\Pointsec\P95tray.exe
    C:\Program Files\Kontiki\khost.exe
    C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
    C:\Program Files\Funk Software\Odyssey Client\OdTray.exe
    C:\Program Files\eyutils\SMSTOOLS\EYSelectTrayApp.exe
    C:\Program Files\CheckPoint\Tray\DNTray.exe
    C:\Program Files\Apoint\ApMsgFwd.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\system32\PROT_SRV.EXE
    C:\Program Files\Apoint\HidFind.exe
    C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter3.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\WINDOWS\system32\pagents.exe
    C:\Program Files\VoipCheapCom\VoipCheapCom.exe
    C:\WINDOWS\system32\PSTARTSR.EXE
    C:\Program Files\Symantec AntiVirus\SavRoam.exe
    C:\WINDOWS\System32\snmp.exe
    C:\WINDOWS\system32\StacSV.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\Program Files\Timbuktu Pro\tb2launch.exe
    C:\WINDOWS\System32\wdfmgr.exe
    C:\Program Files\CyberArmor\casvc.exe
    C:\WINDOWS\system32\CCM\CcmExec.exe
    C:\Program Files\Configuresoft\CSI Remote Client\CSIRemoteCSvc.exe
    C:\WINDOWS\System32\wbem\unsecapp.exe
    C:\WINDOWS\System32\wbem\wmiprvse.exe
    C:\WINDOWS\System32\wbem\wmiprvse.exe
    C:\WINDOWS\System32\wbem\wmiprvse.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Fighters\configservice.exe
    C:\Program Files\Fighters\licenseservice.exe
    C:\Program Files\Fighters\ScannerService.exe
    C:\Program Files\Fighters\updateservice.exe
    C:\Program Files\Fighters\Spywarefighter\SpywarefighterUser.exe
    c:\program files\fighters\spywarefighter\SPYWAREfighterTray.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\Program Files\Configuresoft\CSI Remote Client\CSIRemoteHTTP.exe
    C:\WINDOWS\ECM4\INSTAL~1\ECMAGE~1\ECMAGT~2.EXE
    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://windiwsfsearch.com
    R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://windiwsfsearch.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://windiwsfsearch.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://windiwsfsearch.com/ie6.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://windiwsfsearch.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://home.iweb.ey.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://windiwsfsearch.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://windiwsfsearch.com/ie6.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://windiwsfsearch.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://windiwsfsearch.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://windiwsfsearch.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Ernst & Young
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ftp=aicweb.ey.net:80;http=aicweb.ey.net:80;https=aicweb.ey.net:443
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = eyonline-er*.ey.com;eroomdestage.ey.com;199.50.20.187;199.50.20.186;*.adc.ey.com;gosystemrs.fasttax.com;riatraining.com;www.riahelp.com;iweb.eycan.com;txrn.ey.com;txsn.ey.com;txadmin.ey.com;*.eyntc.com;eformrs.com;*.iweb.ey.com;169.254.*.*;*.eylink.com;*.ey.net;199.49.190.*;198.134.44.*;*.ltdcenter.ey.com;qp001.quickplace.ey.com;qp002.quickplace.ey.com;gbqp001.quickplace.ey.com;*.cash.santanderrio.com.ar;sdc.ey.com;eyonline.ey.com;eyo-iis-pd.ey.com;erniedomino.ey.com;deqp001.quickplace.ey.com;*.gamx.ey.com;*.eyua.net;*.eyqa.net;eyonline-er01.ey.com;eyonline-er02.ey.com;eyonline-er03.ey.com;eroomusstage.ey.com;molt.dyndns.org;*finsin.com.ar;10.20.*;<local>
    O1 - Hosts: 199.52.42.94 ussecameysdusr.us.na.ey.net
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: 590075 helper - {AFC8A14F-B50A-4F0F-8FB7-77982092D81D} - C:\WINDOWS\system32\590075\590075.dll
    O2 - BHO: (no name) - {CFEE97A3-4911-444D-8BE8-E243A23D3DE2} - C:\Program Files\Applications\iebt.dll
    O4 - HKLM\..\Run: [CyberArmorHelper] C:\PROGRA~1\CYBERA~1\pcshelp.exe -check
    O4 - HKLM\..\Run: [pdfFactory Pro Dispatcher v2] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis2a.exe" /source=HKLM
    O4 - HKLM\..\Run: [FinePrint Dispatcher v5] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp5a.exe" /source=HKLM
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [Protect Tray] "C:\Program Files\Pointsec\P95tray.exe"
    O4 - HKLM\..\Run: [Kontiki] "C:\Program Files\Kontiki\khost.exe" -i -p ey-ey
    O4 - HKLM\..\Run: [OdTray.exe] "C:\Program Files\Funk Software\Odyssey Client\OdTray.exe"
    O4 - HKLM\..\Run: [ZEYViewer] "C:\Program Files\eyutils\SMSTOOLS\EYSelectTrayApp.exe" -startup
    O4 - HKLM\..\Run: [DN4TRAY] "C:\Program Files\CheckPoint\Tray\DNTray.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SpyHunter Security Suite] C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter3.exe
    O4 - HKLM\..\Run: [spywarefighterguard] C:\Program Files\Fighters\spywarefighter\SpywarefighterUser.exe
    O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\khost.exe
    O4 - HKCU\..\Run: [VoipCheap] "C:\Program Files\VoipCheap\VoipCheap.exe" -nosplash -minimized
    O4 - HKCU\..\Run: [VoipCheapCom] "C:\Program Files\VoipCheapCom\VoipCheapCom.exe" -nosplash -minimized
    O4 - HKLM\..\Policies\Explorer\Run: [start] C:\Program Files\Applications\iebtm.exe
    O4 - HKLM\..\Policies\Explorer\Run: [smile] C:\Program Files\Applications\wcs.exe
    O8 - Extra context menu item: Add to AMV Convert Tool... - C:\Program Files\MP3 Player Utilities 4.00\AMVConverter\grab.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: MediaManager tool grab multimedia file - C:\Program Files\MP3 Player Utilities 4.00\MediaManager\grab.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra button: (no name) - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.iexplorerfile.com/redirect.php (file missing)
    O9 - Extra 'Tools' menuitem: IE Anti-Spyware - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.iexplorerfile.com/redirect.php (file missing)
    O14 - IERESET.INF: START_PAGE_URL=http://home.iweb.ey.com
    O15 - Trusted Zone: http://*.iweb.ey.com
    O15 - Trusted Zone: http://*.ltdcenter.ey.com
    O15 - Trusted Zone: http://*.ey.com
    O15 - Trusted Zone: http://*.us.na.ey.net
    O15 - Trusted Zone: http://*.ey.net
    O15 - Trusted Zone: http://*.eyleads.com
    O15 - Trusted Zone: http://*.eylink.com
    O15 - Trusted Zone: http://*.eyqa.net
    O15 - Trusted Zone: http://*.eyua.net
    O15 - Trusted Zone: http://ey.fincad.com
    O15 - Trusted Zone: http://*.intellinex-asp.com
    O15 - Trusted Zone: http://*.intellinex.com
    O15 - Trusted Zone: http://web.lexis.com
    O15 - Trusted Zone: http://intellinex.raindance.com
    O15 - Trusted Zone: http://*.smarttrainer4.com
    O15 - Trusted Zone: http://*.surveymonkey.com
    O15 - Trusted Zone: http://*.thomsonib.com
    O15 - Trusted Zone: http://cserver.xtremelearning.com
    O15 - Trusted Zone: http://contentserver.elementk.com (HKLM)
    O15 - Trusted Zone: http://*.ltdcenter.ey.com (HKLM)
    O15 - Trusted Zone: http://*.ey.com (HKLM)
    O15 - Trusted Zone: http://*.us.na.ey.net (HKLM)
    O15 - Trusted Zone: http://*.ey.net (HKLM)
    O15 - Trusted Zone: http://*.eyleads.com (HKLM)
    O15 - Trusted Zone: http://*.eylink.com (HKLM)
    O15 - Trusted Zone: http://*.eyqa.net (HKLM)
    O15 - Trusted Zone: http://*.eyua.net (HKLM)
    O15 - Trusted Zone: http://ey.fincad.com (HKLM)
    O15 - Trusted Zone: http://*.intellinex-asp.com (HKLM)
    O15 - Trusted Zone: http://*.intellinex.com (HKLM)
    O15 - Trusted Zone: http://web.lexis.com (HKLM)
    O15 - Trusted Zone: http://intellinex.raindance.com (HKLM)
    O15 - Trusted Zone: http://*.smarttrainer4.com (HKLM)
    O15 - Trusted Zone: http://*.surveymonkey.com (HKLM)
    O15 - Trusted Zone: http://ey.taleo.net (HKLM)
    O15 - Trusted Zone: http://*.thomsonib.com (HKLM)
    O15 - Trusted Zone: http://cserver.xtremelearning.com (HKLM)
    O15 - Trusted IP range: http://195.95.*.*
    O16 - DPF: {51B217FA-AA53-11D1-8295-006097970389} (NotesUserCtrl Class) - http://home.iweb.ey.com/kweb6/cab/notesuser.cab
    O16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697514} (NsvPlayX Control) - http://www.nullsoft.com/nsv/embed/nsvplayx_vp3_mp3.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = na.ey.net
    O17 - HKLM\Software\..\Telephony: DomainName = na.ey.net
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = na.ey.net
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = na.ey.net
    O20 - AppInit_DLLs: cahooknt.dll
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: CSI Socket Listener - Configuresoft, Inc - C:\WINDOWS\ECM4\INSTAL~1\CFC\2.0\bin\CsiWin32SocketListener.exe
    O23 - Service: Configuresoft ECM Remote Client (CSIRemoteC) - Configuresoft, Inc. - C:\Program Files\Configuresoft\CSI Remote Client\CSIRemoteCSvc.exe
    O23 - Service: CyberArmor Run Service (CyberArmorRunService) - InfoExpress - C:\Program Files\CyberArmor\casvc.exe
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: Pointsec Protector Client Service (DisknetClient) - Check Point Software Technologies Ltd. - C:\Program Files\CheckPoint\Pointsec Protector Client\disknet.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Aventail VPN Client (NgVpnMgr) - Aventail Corporation - C:\WINDOWS\system32\ngvpnmgr.exe
    O23 - Service: Odyssey Client (odClientService) - Funk Software, Inc. - C:\Program Files\Funk Software\Odyssey Client\odClientService.exe
    O23 - Service: Pointsec - Unknown owner - C:\WINDOWS\system32\PROT_SRV.EXE
    O23 - Service: Pointsec update agent (Pointsec_agent) - Unknown owner - C:\WINDOWS\system32\pagents.exe
    O23 - Service: Pointsec service start (Pointsec_start) - Unknown owner - C:\WINDOWS\system32\PSTARTSR.EXE
    O23 - Service: PTK License-FIGHTERS-297811811 - SPAMfighter - C:\Program Files\Fighters\licenseservice.exe
    O23 - Service: PTK Live Update-FIGHTERS-297811811 - SPAMfighter - C:\Program Files\Fighters\updateservice.exe
    O23 - Service: PTK Scanner-FIGHTERS-297811811 - SPAMfighter - C:\Program Files\Fighters\ScannerService.exe
    O23 - Service: PTK SharedAccess-FIGHTERS-297811811 - SPAMfighter - C:\Program Files\Fighters\configservice.exe
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\WINDOWS\system32\StacSV.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
    O23 - Service: Tb2 Launch (Tb2Launch) - Netopia, Inc. - C:\Program Files\Timbuktu Pro\tb2launch.exe
    --
    End of file - 15091 bytes

    I would really appreciate your help. Thanks.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/756207

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice