Zone Alarm again

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johnrocks4u

Thread Starter
Joined
Oct 25, 2006
Messages
10
Ok, this thing is driving me nuts. I put what I think is my ip address in the ZA firewall trusted zone, shut down the computer, started, and everything worked pretty good for 2 days, now it's back to the same old thing. Cannot resolve host and cs netscape could not be found.
So it's back to deleting the cache from the compuserve organize file, the utilities cache, and the network adaptor files, and a reboot. This will allow me to log onto cs about 3x before I get the cannot resolve host message again. What am I doing wrong? Where should I be able to find my isp address? Or should I go get a different firewall system that will be more compatiable with compuserve? Heewee ru out there?
thanks, John

emachine t3302, win.xp
 
Joined
Feb 5, 2007
Messages
123
Hi John:
I'm an active user of ZA. I want to help you out but need more information from you.

What version of ZA are you using? Pro, free or suite?
What other security software do you have actively running all the time? Av's ASW's?

On ZA try the following:
Update product then:
Check/change your settings:
Firewall: Is your Lan Network in trusted zone? It should be there automatically? is it?
Internet Zone Security: lower a notch to medium for a bit
Lower Trusted Zone Security 1 notch
Programs: Alter all the programs you use for access trust levels to ask? or Trusted if you do trust them?

Failing that I would uninstall the whole application, and then reinstall it from scratch let it use smart defense til it "learns" what you use and it all should be okay. It's just possible you have a corupted file here. So afer uninstall run all your Av's and ASW's. Run CCleaner or it's equivalent.

If that still fails register on ZA user forum ask the Question again and at the same time put in a ticket at ZA support.

I'd be very interested in your results after doing the above things!

Failing all that switch to a different firewall.

Regards

Escalader
 
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