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zone alarm in windows me

Discussion in 'Earlier Versions of Windows' started by mikeez, Dec 7, 2001.

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  1. mikeez

    mikeez Thread Starter

    Dec 7, 2001
    when ever i install zone alarm on my pc running windows me it sets up fine and runs fine but when i go to shut down i get the following error message
    EXPLORER caused an invalid page fault in
    module <unknown> at c1b9:004b337a.
    EAX=004b7898 CS=0187 EIP=004b337a EFLGS=00010202
    EBX=004a8700 SS=018f ESP=02e7fee0 EBP=00000000
    ECX=00000002 DS=018f ESI=0045ca10 FS=29b7
    EDX=004b48fc ES=018f EDI=004a8700 GS=0000
    Bytes at CS:EIP:
    00 a0 98 78 4b 00 64 db 49 00 08 34 4b 00 a0 55
    Stack dump:
    7ff239a1 004b337c 81b0a020 0045ca10 0045ca14 00000000 0045ca0c 7ff237a3 0045ca0c 00000000 00000000 7ff23308 81b0a020 7ff238e6 7ff6e5cd 0045ca0c
    i click ok then it goes to a black screen with a flashing dos prompt and i have to shut down manually.i'm also running norton anti virus 2002 and msn 4.51 messenger i had zone alarm working fine in win 98se and this is a clean install of me not an upgrade,please help
  2. SavvyLady


    Oct 14, 2001
    I have the same thing.... works fine on mine

    which version ZA are you using? oops....... I do not have Nortons 2002

    are you shutting all your programs down before you try to shutdown the system?? well not ZA but MSN/IM ?Any other running programs?

    Savvy :)
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