Zone Alarm

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

ranger610

Thread Starter
Joined
Sep 20, 2001
Messages
14
Swwelsh provided a great link in this thread-Modem Connects but No Data Transfer- to remove Zone Alarm. I had the exact problems discribed all caused by zone alarm. Is there a safe and easy way to cure the .vxd registry problem discribed by swwelsh. I am a novice but can follow directions very well I just don't want to mess up anything else now that I can get back on line. If I follow the direcrtions from Zone Alarm to uninstalll do I just delete the registry entrys listed on their directions? Sorry I don't get all of this yet. This site has been a great way to learn how to fix problems. My ISP didn't even know how to fix the orginal problem.

Thanks So Much in Advance.
 

TonyKlein

Malware Specialist
Joined
Aug 26, 2001
Messages
10,392
This is based on ZoneLabs instructions, and has proved a safe way of uninstalling ZA:

First, select 'Configure' from the main ZoneAlarm window, then deselect the 'Load ZoneAlarm at Startup' check box.
Reboot. That way TrueVector and other ZA files will not be active during uninstall. This causes most problems.

Now Uninstall Zonealarm by using the Add/remove applet, or from Start menu/Programs/Zone Labs/Uninstall ZoneAlarm.

Reboot. Subsequently verify that the following folders and files have been removed. If not, delete them:

- Directories:

1) Zone Labs from C:\Program Files
2) zonelabs from C:\Windows\System
3) Zone Labs from C:\Windows\Start Menu\Programs

- Files:

1) C:\Windows\System\vsdata.dll
2) C:\Windows\System\vsdata95.vxd
3) C:\Windows\System\vsmonapi.dll
4) C:\Windows\System\vsnetutils.dll
5) C:\Windows\System\vspubapi.dll
6) C:\Windows\System\vsutil.dll
7) C:\Windows\All Users\Start Menu\Programs\Startup\zapro
8) C:\Windows\Start Menu\Programs\Startup\zapro
9) C:\Windows\All Users\Start Menu\Programs\Startup\zonealarm
10) C:\Windows\Start Menu\Programs\Startup\zonealarm
11) All files in C:\Windows\Temp
12) C:\Windows\Internet Logs.

Reboot.

Good luck,
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top