thanks to this forum for help with my zoom query, now a friend has a query so hope you can help, she runs windows 10 home with zoom, she is not sure of laptop make because it belongs to and was provided by a group she is secretary to, she can hear and be heard on zoom but not seen, I have tried to help her by advising her to uninstall and reistalling zoom from here, https://zoom.us/support/download , still no picture, I have advised her to search for her camera and go into app settings and to see if camera is on, below is what she has sent me, which is the same as mine, then advised checking device manager, click on camera settings and uninstall her camera and restart her laptop which she says she has done but still no picture, all advise to help her would be appreciated.