Zoom virtual background locked on iPad

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waner4

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Joined
Oct 4, 2018
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4
When I initially set up zoom with my iPad Pro, I used virtual background with me in front. Now I can only get background without me in the picture. When I click off virtual background I get a dark grey screen only. I have deleted app & installed again, but no change. I attend at least 3 meetings a week. This is very frustrating. Any ideas? Thank you.
 
Joined
Jan 7, 2020
Messages
68
You could try resetting any of the settings you may have changed to default? If that doesn’t solve it try contacting Zoom support.
 

waner4

Thread Starter
Joined
Oct 4, 2018
Messages
4
You could try resetting any of the settings you may have changed to default? If that doesn’t solve it try contacting Zoom support.
Thank you. I will re-check my settings & will try zoom support again My last attempt said they were unable to provide hands on help due to the virus. Hope you are enjoying this beautiful day!
 
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