Zoomed in screen new graphics card

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Heartfire

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Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Home, 64 bit, Build 19042, Installed 20201004192906.000000-420
Processor: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz, Intel64 Family 6 Model 42 Stepping 7, CPU Count: 8
Total Physical RAM: 14 GB
Graphics Card: NVIDIA GeForce GTX 1050 Ti
Hard Drives: C: 232 GB (27 GB Free);
Motherboard: PEGATRON CORPORATION 2AD5, ver 1.03, s/n 114223110004242
System: AMI, ver HPQOEM - 1072009, s/n 2MD21802W0
Antivirus: Windows Defender, Enabled and Updated

Hello Everyone not sure if this will go in here for this issue but i am helping my little brother add a graphics card to his computer the nividia listed above. When we start up the computer everything is zoomed in and will not let us change the display resolution. We have managed to fix it once but after restarting the computer it began having the same issue. We have also tried going into nividias control panel but gives us an error of code 43. picture is attached to show that the screen is very zoomed in.
 

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Here is description of the error code:

Code 43 "Windows has stopped this device because it has reported problems. (Code 43)"
Cause
One of the drivers controlling the device notified the operating system that the device failed in some manner.
Recommended Resolution
Check the hardware documentation or contact the manufacturer for more information about diagnosing the problem.
Reinstall the device driver manually
  1. From Start, search for device manager and select Device Manager from the results.
  2. Right-click the device in the list.
  3. Select Uninstall from the menu that appears.
  4. After the device is uninstalled, choose Action on the menu bar.
  5. Select Scan for hardware changes to reinstall the driver.
Note You may be prompted to provide the path of the driver. If you are asked for the driver and you do not have it, you can try to download the latest driver from the hardware vendor’s website.
If you're sure correct driver from manufacturer site is installed, then verify GPU is properly seated.
To install driver using device manager you need to open device manager as Administrator.
 
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