zune software will not open

I am running xp sp3 . my zume software will not run. When i clickon the icon, i get the loading mouse pointer, then it goes off and the program does not run. when i go to run in the start menu, put in "zune.exe". in the task manager it shows it come up for a second,then the process dissappears. I have uninstall and reinstall 4 time , no luck .I have check all suggestion ever thing ok.This issue was before i installed sp3.To day i unstalled zune again, but this time i installed version 1.0 from cd that can with zune device, it will open.but when i plug the zune device in ,it state "to start, update the zune software on your pc." I went to windows update and downloaded version 3.0, but when it said launch nothing came up. Everthing is same as before.

 

Maybe try to run as administrator.

might help.

good luck.